APAC Agile Learning Enablement Lead

RBC; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

RBC is seeking a Learning Enablement Manager for the APAC Learning Squad in a hybrid role based in Malaysia. You will promote Agile principles while coordinating learning across APAC cross-platform teams and partnering with HR/Talent Integration Partners.

Reporting to the APAC Learning Portfolio Lead, you will deliver learning initiatives, remove impediments, and drive collaboration and continuous improvement. The role carries no direct reports and requires strong facilitation and leadership.

Qualifications

• 4 to 7 years of professional experience in Agile environments with Learning Enablement Manager/Scrum Master background.
• Able and willing to educate and coach on Agile ways of working to continuously improve squad performance
• Experience in learning co-ordination and Learning Management Systems (such as Workday)
• Strong leadership skills and ability to influence without authority
• Excellent facilitation and communication skills
• Ability to solve complex problems
• Highly adaptive to changing business and team needs
• Strong stakeholder relationship skills to drive accountability

Responsibilities

• Enable Learning Studio (agile lite squads) to mobilize into Agile routines to get learning outcomes completed faster with higher quality using continuous input and cross functional inputs (learning and business teams)
• Coach squad members within Learning Studio and Learning Portfolio Lead to improve team performance and productivity
• Track project timeline metrics, forecast trends, progress reporting to meet end date commitments
• Measure squad velocity and work with the Learning Business Management Lead and Learning Portfolio Lead to recommend improvements
• Facilitate planning, prioritization and other Agile cadences with the squad to develop backlog for learning initiatives (audience assignment, launch content, event coordination etc.) and drive accountability
• Ensure timely updates of forms into project tracking tools (ie. Cognota/Project Place)
• Monitor and report on team progress, velocity, & sprint goals.
• Lead/Run routines and practices monitoring & improving the team process and partnering with Learning Portfolio Lead to improve team effectiveness.
• Investigate, analyse, and mitigate risks to clear roadblocks in collaboration with the squad]
• As Learning Coordinator:
• Coordinate logistics for internal and external training programs, including scheduling, venue management, materials preparation, and attendee registration
• Administer RBC Workday LMS, including course creation, learner enrollment, participation tracking, and reporting
• Maintain comprehensive training records, including attendance, feedback, and evaluation data
• Liaise with training providers and facilitators to ensure program requirements and quality standards
• Support virtual and in-person learning delivery, addressing operational issues promptly
• Promote learning initiatives and increase engagement through Connect, WebEx, Lunch & Learns, and targeted campaigns
• Generate and analyze learning metrics including attendance, completion rates, and program effectiveness
• Act as the first point of contact for staff, people managers, and external stakeholders regarding administrative learning and development-related queries.

Skills

Agile coaching

Facilitation

Stakeholder management

Learning enablement

Workday LMS

Scrum Master

Learning coordination

Cross-functional collaboration

Project management

Education

Undergraduate degree

Tools

Cognota

Leankit/Project Place

Microsoft GANNT

Microsoft Visio

Mural

Job description

RBC is seeking a Learning Enablement Manager for the APAC Learning Squad in a hybrid role based in Malaysia. You will promote Agile principles while coordinating learning across APAC cross-platform teams and partnering with HR/Talent Integration Partners.

Reporting to the APAC Learning Portfolio Lead, you will deliver learning initiatives, remove impediments, and drive collaboration and continuous improvement. The role carries no direct reports and requires strong facilitation and leadership.