AOG Spares Purchasing Support Specialist

Prestwick Aerosystems; Putrajaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Airbus Customer Services Sdn Bhd is seeking a professional to manage and optimize broker performance to meet critical Aircraft On Ground (AOG) requirements. The role includes defining KPIs like On-Time Release and quotation accuracy, and coordinating PO/LO backlogs and invoices within a digital-enabled, cross-functional framework.

The position emphasizes data-driven KPI monitoring, cross-department collaboration, and the ability to drive improved sourcing efficiency.

Qualifications

• Experience in supply chain or broker management.
• Knowledge of KPI development and monitoring is a plus.

Responsibilities

• Manage and optimize end-to-end performance of external aircraft brokers to meet AOG requirements.
• Define, develop, and monitor metrics such as On-Time Release (OTR) and quotation accuracy to govern broker effectiveness.
• Bridge operational execution by managing PO/LO backlogs and invoices with a focus on digital evolution and cross-functional visibility.

Job description

Job Description:

This role is to manage and optimize the end-to-back performance of external aircraft brokers to ensure the organization meets critical Aircraft On Ground (AOG) requirements. The position is also responsible for defining, developing, and monitoring the metrics such as On-Time Release (OTR) and Quotation accuracy that govern broker effectiveness. Additionally, the position bridges operational execution managing PO/LO backlogs and invoices with strategic digital evolution, ensuring cross-functional visibility and sourcing efficiency.

• Analyze Aircraft On Ground (AOG) sourcing
  • Loan closing analysis (lesson to learn on each loan)
  • Part Number (P/N) at risk (shortage, Alt Part Number exchanges, Life-Limited Parts (LLP), expensive...)
  • Part Number repetitiveness, High cost
  • Expensive brokers
  • Cost reduction
• Collect Customer Order Desk (COD) needs > anticipate potential Aircraft On Ground (AOG) (market consultation on time)
• LOAN AOG accuracy
• Bi-monthly report to FHS Inventory Planning further analysis Aircraft On Ground (AOG) Broker KPI
• Define Broker’s KPI (On-Time Release (OTR), Bid, Quotation…)
• Develop KPI process
• KPI monitoring

SUMMER evolution

• Work with different stakeholders to implement a better collaboration of working
• Retrieve the data in Summer for analysis (via a trigger in the mail)
• Monitoring Multifunction Taskforce (MFT)
  • Better Visibility
  • Ease the follow up for all stakeholders (AOG, Inventory Acquisition, Loan team)
  • Quotation monitoring
  • Ease the monitoring of broker’s KPI

Handling PO/LO AOG

• Back-up
  • Backlog Follow up (open PO/LO, supplier payment, PO/LO delay, PO/LO cancelled…)
  • Consolidation of sourcing (RFQ/Bid/PO/LO AOG) activity
  • Ensure AOG sourcing reporting towards brokers, input for broker Business Continuity Review (BCR)
• Invoices overdue
• Preq creation for COD (watchtower) team and Loan closure (market consultation)
• Communication/coordination from HO FHS Inventory Planning for the spending threshold

Other duties reasonably determined from time to time by the Company

Language: English & French speaker

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Customer Services Sdn Bhd

Employment Type: Permanent

Experience Level: Professional

Job Family: Material Support & services

We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all.

As such, we will never ask for any type of monetary exchange in the frame of a recruitment process.

Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly.

Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Airbus pioneers sustainable aerospace for a safe and united world.

The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services.

In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services.

Airbus is also a European leader in defence and security and one of the world’s leading space businesses.

In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

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