Analytics Lead, Platform Quality & Experience

GrabTaxi Holdings Pte. Ltd.; Petaling Jaya; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex

Parental Leave

Birthday Leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork hours

Job summary

GrabTaxi Holdings Pte. Ltd. is seeking a high-impact professional in Petaling Jaya to strengthen marketplace efficiency and operational performance.

The role emphasizes data-driven analysis, policy optimization, and end-to-end project leadership across cross-functional teams. Responsibilities include building analytics, developing actionable insights, and guiding policy improvements that enhance user experience and platform efficiency.

Qualifications

• Minimum 5 years in Strategy, Business Analysis or Consulting.
• Proficiency in SQL required; ability to write complex queries.
• Ability to interpret data, identify gaps, and implement improvements.
• Strong stakeholder management and communication skills.

Responsibilities

• Data-Driven Insight Generation: build queries, dashboards, and deep-dive analyses to drive decisions.
• Policy Development & Optimization: identify gaps and improve platform policies using data insights.
• Project Leadership: lead cross-functional projects from framing to implementation and measurement.

Skills

SQL

Data Analysis

Stakeholder Management

Strategy/BA/Consulting Experience

Job description

GrabTaxi Holdings Pte. Ltd. is seeking a high-impact professional in Petaling Jaya to strengthen marketplace efficiency and operational performance.

The role emphasizes data-driven analysis, policy optimization, and end-to-end project leadership across cross-functional teams. Responsibilities include building analytics, developing actionable insights, and guiding policy improvements that enhance user experience and platform efficiency.