Air Cargo Operations Lead

Apex Logistics International; Bayan Lepas; On-site; MYR 60,000 - 90,000; Full time

Job summary

Apex Logistics International seeks an experienced professional to coordinate and oversee daily air cargo terminal operations in Penang. You will ensure efficient cargo handling, timely shipment movement, and regulatory compliance across ground handling and charter activities.

You will liaise with terminal operators, airline teams, and regulators to maintain service quality, while monitoring AWBs, cargo manifests, and documentation. Join a fast-paced team delivering reliable logistics solutions.

Qualifications

• Knowledge of air cargo procedures, customs regulations, and cargo documentation.
• Familiarity with charter operations and terminal handling processes is an advantage.
• Proficiency in Excel, Word, PowerPoint, and Outlook.
• Diploma or Degree in Logistics, Supply Chain Management, Aviation, or a related field is preferred.
• Relevant experience in air freight, cargo operations, or freight forwarding is an advantage.

Responsibilities

• Oversee outsourced ground handling vendors in the execution of daily import, export, transshipment, and charter cargo operations.
• Ensure cargo acceptance, storage, build-up, breakdown, and dispatch activities are completed accurately and on schedule.
• Monitor cargo movement within the warehouse and terminal to ensure operational efficiency and service performance.
• Ensure compliance with company SOPs and regulatory requirements.
• Coordinate and oversee all charter flight terminal activities, ensuring smooth cargo acceptance, handling, build-up, and dispatch processes.
• Liaise with terminal operators, airline operations teams, ground handling agents, and regulatory authorities to ensure charter movements are executed according to schedule.
• Monitor cargo readiness, flight loading plans, ULD availability, and equipment requirements for charter operations.
• Manage real-time operational issues, delays, and exceptions to minimize disruption and maintain service commitments.
• Support pre-flight and post-flight operational reviews to ensure accurate documentation and cargo reconciliation.
• Verify Air Waybills (AWB), cargo manifests, and supporting shipping documents.
• Maintain accurate operational records and documentation.
• Monitor cargo movement and operational activities to ensure timely and accurate shipment handling.
• Investigate and resolve shipment discrepancies, delays, damages, and operational exceptions.
• Coordinate with relevant parties to resolve operational issues and maintain service performance.
• Identify, escalation, and follow up on operational issues to ensure timely resolution.
• Support the implementation of corrective measures and process improvements to enhance operational efficiency.
• Perform any other duties assigned by management from time to time.

Skills

Air cargo procedures

Charter operations

MS Office

Coordination & teamwork

Time management

Problem solving

Supply chain knowledge

Education

Diploma/Degree in Logistics or Aviation

Tools

Microsoft Office

Job description

Apex Logistics International seeks an experienced professional to coordinate and oversee daily air cargo terminal operations in Penang. You will ensure efficient cargo handling, timely shipment movement, and regulatory compliance across ground handling and charter activities.

You will liaise with terminal operators, airline teams, and regulators to maintain service quality, while monitoring AWBs, cargo manifests, and documentation. Join a fast-paced team delivering reliable logistics solutions.