AI Ops & Full-Stack Solution Designer

Singtel; Kuala Lumpur; Hybrid; Confidential; Full time

Job summary

Singtel is seeking a Solution Designer, IT (Fullstack – AI Ops & Support) to develop, enhance, integrate and support enterprise applications while providing technical operations support for enterprise AI platforms and AI-enabled applications.

This hybrid role blends hands-on full stack development with troubleshooting across application, API, database, integration, cloud and AI layers, including Generative AI and Agentic AI solutions.

Qualifications

• Degree in Computer Science, Information Technology, Software Engineering or equivalent.
• More than 3 years of software development experience.
• Strong hands-on experience across front-end technologies such as React/ReactJS, TypeScript, JavaScript, HTML5, CSS and modern web frameworks.
• Back-end development with .NET/.NET Core/C#, Node.js and Python.
• API and integration experience covering REST APIs, JSON, OAuth 2.0, JWT, API authentication and testing (Postman).
• Cloud and DevOps experience with Azure and/or AWS, Git, CI/CD, Azure DevOps or GitHub, Docker and containers.
• Practical knowledge of Generative AI, LLMs, prompt engineering, Agentic AI, AI troubleshooting and LLM APIs.
• Experience with Azure OpenAI, OpenAI APIs, Azure AI Foundry, LangChain or similar is advantageous.
• Strong communication, collaboration, analytical problem-solving, ownership and time-management skills.
• Ability to adapt to changing priorities and maintain high standards for code quality and user experience.

Responsibilities

• Design, develop, test, deploy and support enterprise web applications and digital solutions.
• Build and maintain front-end, back-end and integration components using modern frameworks and engineering practices.
• Deliver committed development work within sprint and release timelines with quality, security and supportability.
• Use CI/CD processes for production deployments where applicable.
• Provide technical support for enterprise AI platforms and AI-enabled applications across layers.
• Troubleshoot production issues across application, API, database, integration, cloud and AI layers.
• Diagnose prompts, context, models and integration issues, escalating when deeper engineering is required.
• Support timely restoration of service for high-priority AI incidents and contribute troubleshooting evidence.

Skills

Front-end technologies (React/ReactJS,

TypeScript

JavaScript

HTML5

CSS

.NET/.NET Core/C#

Node.js

Python

REST APIs

JSON

OAuth 2.0

JWT

API testing (Postman)

SQL Server / PostgreSQL / MySQL

Azure/AWS

CI/CD / DevOps

Docker

Generative AI / LLM

Agentic AI / AI troubleshooting

Education

Degree in Computer Science/IT/Software Engineering or equivalent

Tools

React

TypeScript

JavaScript

HTML5

CSS

.NET Core / C#

Node.js

Python

Postman

SQL Server

PostgreSQL

MySQL

Azure

AWS

Docker

Azure DevOps / GitHub

Git

CI/CD

LangChain / OpenAI APIs

Job description

Singtel is seeking a Solution Designer, IT (Fullstack – AI Ops & Support) to develop, enhance, integrate and support enterprise applications while providing technical operations support for enterprise AI platforms and AI-enabled applications.

This hybrid role blends hands-on full stack development with troubleshooting across application, API, database, integration, cloud and AI layers, including Generative AI and Agentic AI solutions.