AI & Operations Manager

InsideOut; Malaysia; Remote; MYR 367,000 - 489,000; Full time

Job summary

InsideOut seeks an AI & Operations Manager to partner with the founder in a remote role, driving end-to-end execution and building AI automations that scale across Australia, the US, and APAC.

You will own project momentum, coordinate content workflows, and ensure high-quality outputs in an English-first environment. This position requires strong cross-border collaboration and disciplined, results-driven execution.

Qualifications

• Advanced experience using LLMs (ChatGPT, Claude) for data extraction, prompt engineering, data cleaning, and file parsing.
• Independent problem solving with structured, executable plans.
• Meticulous QA to ensure accuracy before deployment.
• Excellent English communication skills (written and spoken).
• Full-time dedication to a single business.
• Experience with automation/workflow platforms like Make.com or Zapier.
• Experience supporting US/Australian digital media, broadcast, or marketing agencies.

Responsibilities

• Turn founder ideas into structured, finished outcomes and drive momentum independently.
• Identify bottlenecks, build reusable prompt systems, automate data extraction/cleaning, and streamline batch processing.
• Serve as first line operational support to internal teams and clear roadblocks.
• Systematize messy admin tasks into repeatable SOPs.
• Draft and manage high-priority correspondence on the founder's behalf.
• Oversee LinkedIn distribution by transforming insights into polished posts with visuals.

Skills

AI & data capabilities

Independent problem solver

QA & precision mindset

Flawless communication

Full-time commitment

Automation tools (Make.com, Zapier)

Cross-border collaboration

Tools

Make.com

Zapier

Job description

Exciting Remote Opportunity! We're Hiring an AI & Operations Manager!

Are you an AI-native professional and natural "finisher" who thrives on turning big vision into flawless execution? We are seeking an AI & Operations Manager based in the Philippines or Malaysia to serve as the primary operational partner to the founder of an international consultancy serving leading radio and media organizations across Australia and the US!

Important - Watch this quick Loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift.

Job Details at a Glance

• Job Title: AI & Operations Manager


• Job ID: JARKYL1EA


• Job Status: Full Time 100% Dedicated Focus Required


• Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM (AEST)

About the Role

We are an international consultancy expanding audience and revenue for leading radio and media organizations across Australia and the United States. Operating with a lean specialist team and multiple fast-moving products and projects, we need a high-impact operational partner who loves building systems out of chaos, testing advanced LLMs, and driving initiatives to completion.

As the founder's primary operational partner, you will act as the "finisher" to the founder's "visionary"—owning end-to-end execution, building custom AI automations, and keeping cross-border projects progressing without micro-management.

• Project Execution & Finishing: Turn founder ideas into structured, finished outcomes; keep specialist teams and contractors accountable; and drive project momentum independently.


• AI & Workflow Automation: Identify manual bottlenecks, build reusable prompt systems, automate data extraction/cleaning, and streamline batch file processing using ChatGPT and Claude.


• Team Enablement Hub: Serve as the first line of operational support for internal team members, clearing roadblocks before they escalates.


• Process Systematization: Turn messy administrative tasks (file organization in Google Drive, contract tracking, record retrieval) into clean, repeatable SOPs.


• Delegated Communications: Draft, manage, and respond to high-priority correspondence and follow-ups on the founder's behalf using sound business judgment.


• Content Coordination: Oversee LinkedIn distribution by transforming founder insights, transcripts, and media into polished posts paired with visual assets.

Qualifications & Skills

• Advanced AI & Data Capabilities: Deep, hands-on experience using LLMs (ChatGPT, Claude) for complex data extraction, prompt engineering, data cleaning, and file parsing (far beyond basic text generation).


• Independent Problem Solver: Comfortable taking loose directives, making sound decisions, and building structured, executable plans.


• QA & Precision Mindset: Meticulous eye for detail to double-check and verify AI outputs for complete accuracy before deployment.


• Flawless Communication: C1 Advanced English proficiency (written and spoken) required for shift-long communication.


• Full-Time Commitment: 100% dedicated focus to this single business.


• Experience with automation tools like Make.com, Zapier, or similar workflow platforms.


• Background supporting US/Australian digital media, broadcast, or marketing agencies.


• Experience working across cross-border time zones (AU / US / APAC).