AI-First Full-Stack Engineer for Voice AI Platforms

AI Rudder; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

AI Rudder is seeking a Software Engineer to own a complete technical domain and transform ambiguous goals into sound decisions, prototypes, and production systems. You will work on AI-native voice and contact centre solutions with real-time, low-latency requirements across multi-vendor and multi-cloud deployments.

You will lead cross-functional work, design scalable architectures, and ensure measurable outcomes while maintaining accountability for final results in a global, on-site team in Kuala

Qualifications

• Strong expertise in at least one language: You must be highly proficient in either Go or Python and able to design, implement, review, and troubleshoot production systems at code level. Expertise in both is welcome but not required.
• Architecture that reaches production: You have delivered complex systems involving distributed services, high concurrency, high availability, observability, disaster recovery, security, and controlled evolution.
• Depth and breadth: You have deep knowledge in at least one or two relevant areas—such as real-time media, speech systems, LLM inference, distributed systems, scheduling, cloud platforms, or reliability engineering—and enough breadth to make end-to-end decisions.
• Judgement under uncertainty: You can make high-quality decisions when information is incomplete, goals conflict, or resources are limited, and you can explain the trade-offs and likely second-order effects.
• Problem decomposition: You can turn a large, unclear goal into well-bounded modules, interfaces, milestones, and verification steps.
• Ownership and initiative: You do not wait for step-by-step instructions. You clarify assumptions, close information gaps, identify risks, coordinate resources, and keep the work moving until the outcome is achieved.
• Technical taste: You prefer simple, clear, maintainable designs and know how to avoid both short-term patchwork and premature platform building.
• Communication: You can lead architecture reviews, make complex topics understandable to different audiences, and create documents that allow others to continue the work independently.
• Mandarin: Fluent spoken Mandarin is required because this role regularly leads requirement discussions, architecture reviews, and delivery coordination with Mandarin-speaking product, engineering, and business stakeholders.
• English: Professional working proficiency is required for Malaysia-based collaboration, regional communication, and technical documentation.

Responsibilities

• Own a complete business or technical domain from problem definition and architecture through prototype, implementation, launch, measurement, and retrospective.
• Break down complex, ambiguous problems into cohesive, loosely coupled, independently testable workstreams that can be executed in parallel by people and AI agents.
• Design and evolve highly available, scalable, maintainable systems with clear service boundaries, API and event contracts, data flows, state machines, and failure-handling strategies.
• Make explicit trade-offs across latency, performance, availability, security, cost, delivery speed, and long-term evolution.
• Design for retries, timeouts, idempotency, cancellation, compensation, version compatibility, observability, auditability, graceful degradation, and human intervention.
• Use AI across research, architecture, coding, testing, debugging, documentation, and operational analysis while verifying critical outputs rather than accepting them blindly.
• Coordinate collaboration across product, engineering, quality, operations, security, and business teams; surface assumptions, risks, unknowns, and dependencies early.
• Move effectively across related projects, rapidly understand unfamiliar business flows and codebases, and identify the few decisions that matter most.
• Turn personal practices into reusable tools, skills, templates, engineering standards, and playbooks that help the wider team move faster.

Skills

Go

Python

Distributed systems

Real-time media

LLM inference

Cloud platforms

Mandarin

English

Job description

AI Rudder is seeking a Software Engineer to own a complete technical domain and transform ambiguous goals into sound decisions, prototypes, and production systems. You will work on AI-native voice and contact centre solutions with real-time, low-latency requirements across multi-vendor and multi-cloud deployments.

You will lead cross-functional work, design scalable architectures, and ensure measurable outcomes while maintaining accountability for final results in a global, on-site team in Kuala