Quality Assurance Engineer(A198477)

AI Rudder; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

AI Rudder is a software company focused on AI voice automation to enhance customer experiences. This role tests intelligent dialogue robot and SaaS platforms, designs and runs test cases, analyzes and tracks bugs to ensure high-quality project delivery.

Ideal candidates hold a bachelor’s degree in computer science with 3+ years of backend testing experience in internet services, proficient in automation and performance testing, and familiar with bug management tools and defect reporting formats.

Qualifications

• 3+ years of testing experience in the backend direction of the internet industry.
• Proficient in automation testing and performance testing methods and test case design.
• Familiar with bug management tools, defect reporting formats, and process workflows.
• Ability to propose improvements for process optimization.
• Strong logical thinking, communication skills, responsibility, and results orientation.

Responsibilities

• Test related platforms such as intelligent dialogue robot platform and SaaS platform.
• Design and execute test cases, analyze bugs, locate causes, and track resolution.
• Ensure online quality and reduce online problems.

Skills

Automation testing

Performance testing

Test case design

Bug tracking

Communication

Working under pressure

Education

Bachelor’s degree in Computer Science

Job description

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analyzing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Sell the next wave of highly demanded solutions.

Responsibilities

• Responsible for testing related platforms such as intelligent dialogue robot platform and SaaS platform.
• Design and execute test cases, analyze bugs, locate specific causes of bugs, track problem resolution, and ensure high-quality project delivery.
• Responsible for online quality, able to effectively control and reduce online problems

Requirements

• Bachelor’s degree or higher in Computer Science or a related field, with 3+ years of testing experience in the backend direction of the internet industry.
• Proficient in automation testing and performance testing methods, testing processes, and test case design methods.
• Familiar with common bug management tools and processes, as well as standardized defect reporting formats.
• Familiar with standard project workflows and able to propose improvements for process optimization.
• Strong logical thinking, excellent communication skills, ability to work under pressure, responsibility, passion, diligence, and result-oriented.
• Candidates with experience in testing intelligent conversational robot platforms are preferred.

What We Offer

• Core role in building a high-impact R&D center from the ground up in Southeast Asia.
• Direct involvement in cutting-edge AI + LLM product innovation.
• Competitive compensation package with growth potential as the team scales.
• Collaborative environment bridging China and Southeast Asia engineering cultures.