AI Engineer, Electrification Services

USTBC ABB Installation Products Inc.; Petaling Jaya; Hybrid; MYR 90,000 - 180,000; Full time

Benefits offered by this job

Hybrid/flexible work practices

Comprehensive medical and insurance

Learning and development opportunities

Inclusive and safety-driven culture

Job summary

ABB Installation Products Inc. is hiring for a software engineering role focused on AI-enabled applications and cloud services. You will develop and enhance large software modules, work on AI knowledge retrieval, and manage Azure-based deployments with secure connections and identity integration.

The role requires hands-on experience with LLMs, APIs, and enterprise integrations. The position offers hybrid work arrangements and collaboration with Global Operations and IS teams to deliver scalable

Qualifications

• Relevant experience in software, cloud application, or AI engineering with strong troubleshooting skills.
• Hands-on with LLMs, AI agents, RAG, embeddings, and vector search to improve retrieval and response quality.
• Cloud development experience, preferably Microsoft Azure, with App Service, Functions, Storage, Foundry or Azure OpenAI.
• Experience with APIs, MCP, and enterprise integrations, including secure connectivity and Key Vault.
• Experience with AI-assisted development, version control, testing, and release practices.

Responsibilities

• Develop and enhance sizable software modules in platform and application management.
• Provide project schedule estimates and ensure timely delivery with quality standards.
• Build and enhance AI-enabled applications and agent workflows with MCP integrations and APIs.
• Improve AI knowledge and retrieval capabilities (ingestion, embeddings, vector search, retrieval quality).
• Configure and operate Azure cloud services including deployment, testing, monitoring, security, and identity integration.
• Own delivery and continuous improvement by translating requirements into practical solutions and coordinating with IS teams and vendors.

Skills

AI engineering

LLMs

RAG

embeddings

vector search

Azure cloud

App Service

Functions

Storage

APIs

MCP integrations

enterprise integrations

identity integration

Key Vault

release practices

Job description

This position reports to:

Business Process Owner - Operations Transformation & AI

Your role and responsibilities

In this role, you will have the opportunity develop and enhance complete and sizable software modules in the assigned software engineering function in one or more of platform and application management. Each day, you will execute assigned design and development activities focused on building solutions in an efficient and cost-effective manner and in accordance with quality standards. You will also showcase your expertise by providing curate project schedule estimates and ensuring their successful completion within the deadline.

The work model for the role is: #LI-Hybrid

This role is contributing to the Electrification Service (ELSE) Division Globally . Main stakeholders are Global Operations and IS team.

You will be mainly accountable for:

• Building and enhancing AI-enabled applications and agent workflows, including reusable MCP integrations, APIs, tools, and application features that connect AI services, enterprise systems, and knowledge sources.
• Developing and improving AI knowledge and retrieval capabilities, including knowledge ingestion, RAG, embeddings, vector search, retrieval relevance, and response quality.
• Configuring and operating cloud application services, primarily on Azure, including application deployment, testing, release, monitoring, troubleshooting, performance optimization, secure access, identity integration, and credential management.
• Owning application delivery and continuous improvement, working closely with business teams to translate requirements into practical solutions, document application designs and troubleshooting guidance, and coordinating with IS teams and vendors on enterprise dependencies.

Qualifications for the role (Mandatory)

• Relevant experience in software, cloud application, or AI engineering, with strong application troubleshooting and problem-solving skills.
• Hands‑on experience with LLMs, AI agents, RAG, embeddings, and vector search, including improving retrieval and response quality.
• Practical cloud development experience, preferably with Microsoft Azure, including services such as App Service, Functions, Storage, Microsoft Foundry or Azure OpenAI.
• Experience with APIs, MCP, and enterprise application integrations, including secure connectivity, Entra ID, managed identities, and Key Vault.
• Experience with AI-assisted development, version control, application testing, and release practices, with the ability to validate and troubleshoot generated solutions.
• Ability to quickly understand new concepts and translate business requirements into practical technical solutions, with a proactive communication style and strong ownership of application delivery and support.

Benefits

• Attractive remuneration along with incentives based on performance
• Comprehensive medical and insurance coverage
• Learning, development opportunities
• H ybrid/flexible work practices
• Inclusive and safety-driven work culture

More About Us

ABB's Electrification Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.