Field Service Engineer, Energy Industries

USTBC ABB Installation Products Inc.; Petaling Jaya; Hybrid; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Remuneration incentives

Medical & insurance

Learning & development

Hybrid work

Safety culture

Job summary

ABB in Malaysia is seeking a Service Engineer to perform preventive, corrective and breakdown maintenance on System 800xA automation systems, in a hybrid onsite model based at Petaling Jaya. You will diagnose hardware, software and networking issues, and support ongoing system upgrades and optimizations.

The role requires 2–5 years of experience in automation service, strong communication and organizational skills, and a collaborative approach to solving complex control system challenges.

Qualifications

• Bachelor's degree in engineering or technology, majoring in Electrical or Electronics.
• 2-5 years of experience as a Service Engineer in automation systems including DCS, SIS, FGS and ENMCS.
• Sound knowledge and hands-on experience in servicing, maintaining, commissioning and repairing control systems.
• Clear communication, strong organizational skills, collaborative mindset.

Responsibilities

• Performing preventive, corrective and breakdown maintenance on System 800xA automation systems.
• Executing service and project activities for System 800xA installations at domestic, onshore, offshore and international sites.
• Diagnosing and resolving hardware, software and communication issues to get the job right first time.
• Monitoring and optimizing system performance, reliability and availability.
• Supporting system upgrades, migrations, enhancements and optimization activities.
• Planning service work based on customer orders and keeping customers informed of schedules and progress.

Skills

Clear communication

Strong organizational skills

Collaborative mindset

AutoCAD for control drawings

Education

Bachelor's degree in engineering or technology, Electrical or Electronics

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Service Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your ability by displaying a clear understanding of care in your own area of responsibility.

The work model for the role is: Hybrid #LI-Hybrid, Onsite #LI-Onsite

This role is contributing to the Industrial Automation Energy Industries Business based at Petaling Jaya, Malaysia.

You will be mainly accountable for:

• Performing preventive, corrective and breakdown maintenance on System 800xA automation systems.
• Executing service and project activities for System 800xA installations at domestic, onshore, offshore and international sites, following work instructions, quality standards and safety guidelines.
• Diagnosing and resolving hardware, software and communication issues, aiming to get every job right the first time.
• Monitoring and optimizing system performance, reliability and operational availability.
• Supporting system upgrades, migrations, enhancements and optimization activities.
• Planning service work based on customer orders, project requirements and service agreements, and keep customers informed of schedules, progress and expectations.
• Providing multidisciplinary technical support across automation, control systems, networking and cybersecurity, and validate low to medium complexity engineering designs for service projects.
• Preparing preventive maintenance checklists, maintenance activity reports, and project-related documents and drawings.

Our team dynamics

You will join a cohesive, experienced and results-driven team where you will be able to thrives.

Qualifications for the role

• Bachelor's degree in engineering or technology, majoring in Electrical or Electronics.
• 2-5 years of experience as a Service Engineer in automation systems, including Distributed Control Systems (DCS), Safety Instrumented Systems (SIS), Fire and Gas Systems (FGS) and Electrical Network Monitoring and Control System (ENMCS).
• Sound knowledge and hands‑on experience in servicing, maintaining, commissioning and repairing control systems.
• Clear communication skills, strong organization skills and a collaborative, solutions‑oriented mindset.
• Exposure to the Oil & Gas and Petrochemicals sectors.
• Knowledge of AutoCAD for control system drawings.

What's in it for you?

• Be part of a purpose-driven organization making a real impact on global energy efficiency and sustainability.
• Grow your career in a high-performing, collaborative team with access to world-class learning, development, and leadership programs.
• Enjoy a flexible hybrid work environment that values work-life balance, inclusion, and a safety-driven culture.

Benefits

We also offer our employees the following benefits:

• Attractive remuneration along with incentives based on performance
• Comprehensive medical and insurance coverage
• Learning, development programs
• H ybrid/flexible work practices
• Inclusive and safety-driven work culture

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

#ABBCareers #RunwithABB #Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?