AI Engineer

OCEAN HUB MANAGEMENT SDN. BHD.; Kuala Lumpur; On-site; MYR 85,000 - 140,000; Full time

Benefits offered by this job

Performance-based bonuses

Medical Claim

Vision Allowance

Dinner with Family Claim

Annual Company Trips

Job summary

Ocean Hub Management Sdn. Bhd. invites AI R&D Engineers to join our Cheras, Kuala Lumpur team. You will research, design, develop, and maintain AI-powered solutions with a focus on live chat and AI agent systems, including integration with internal APIs.

You will work on real-world AI products, collaborate with Product, Operations, and R&D, and contribute to knowledge bases, prompt engineering, and system testing to improve accuracy and reliability.

Qualifications

• 2+ years of experience in AI, ML, NLP, Backend Engineering or related fields.
• Strong programming skills in Python.
• Hands-on experience with LLM APIs (OpenAI, Claude, Gemini or similar).
• Good understanding of RAG, embeddings, vector databases, and prompt engineering.
• Experience with REST APIs and system integration.
• Understanding of databases such as MySQL, PostgreSQL, MongoDB.

Responsibilities

• Design and develop AI-powered Live Chat and Customer Support solutions.
• Develop and integrate LLM-based applications using OpenAI/Claude/Gemini models.
• Build and improve RAG systems and AI knowledge bases.
• Develop AI Agent systems capable of understanding requests and executing tasks.
• Implement Function/Tool Calling and integrate AI Agents with internal APIs and databases.
• Collaborate with Product, Operation, and R&D teams to translate requirements into AI solutions.

Skills

Python programming

LLMs and Generative AI

REST APIs

System integration

Tools

OpenAI API

Claude API

Gemini API

Job description

We are seeking talented and motivated AI R&D Engineers to join our dynamic team in Cheras, Kuala Lumpur.

As a full-time member of our R&D team, you will be responsible for researching, designing, developing, and maintaining AI-powered solutions, with a strong focus on AI Live Chat, and AI Agent systems.

You will have the opportunity to work on real-world AI products and contribute to the development of intelligent systems that can understand user requests, retrieve information, interact with business systems, and automate tasks.

What You'll Do:

Design and develop AI-powered Live Chat and Customer Support solutions

Develop and integrate LLM-based applications using models such as OpenAI, Claude, Gemini, or other LLM providers

Build and improve RAG (Retrieval-Augmented Generation) systems and AI knowledge bases

Develop AI Agent systems capable of understanding requests, making decisions, calling tools, and executing tasks

Implement Function Calling / Tool Calling and integrate AI Agents with internal APIs, databases, and third-party services

Develop prompt engineering and AI conversation workflows

Manage conversation context, memory, and knowledge retrieval

Evaluate and optimize AI response quality, accuracy, and reliability

Research and experiment with new AI technologies, frameworks, and architectures

Integrate AI services with existing backend systems and business applications

Work closely with Product, Operation, and R&D teams to transform business requirements into practical AI solutions

Participate in system testing, debugging, performance optimization, and continuous improvement

What We're Looking For:

2+ years of experience in AI, Machine Learning, NLP, Backend Engineering, or related fields

Strong programming skills in Python

Solid understanding of LLMs and Generative AI

Hands-on experience with LLM APIs such as OpenAI, Claude, Gemini, or similar

Good understanding of RAG, embeddings, vector databases, and prompt engineering

Experience with REST APIs and system integration

Understanding of databases such as MySQL, PostgreSQL, MongoDB, or similar

Strong analytical and problem-solving skills

Self-motivated and willing to research and learn new AI technologies

Able to work in a fast-paced and result-oriented R&D environment

What We Offer:

We believe in fostering a supportive and collaborative work environment. We offer competitive salaries, opportunities for professional growth, and a comprehensive benefits package to support your work-life balance.

Performance-based bonuses

Medical Claim

Vision Allowance (for eye care)

Dinner with Family Claim (because family matters)

Performance Bonus

Vibrant Team: A energetic team primarily from the 90's and 00's generation.

Transparency: We maintain an open and transparent work culture.

Result-Oriented: We focus on outcomes and value the results of your hard work.

Monthly Team Bonding: Regular activities to build camaraderie and have fun.

Annual Company Trips: We organize both local and overseas trips for all employees every year.

If you are passionate about AI, LLMs, and building real-world AI products, and thrive in a fast-paced, result-driven environment, we would love to hear from you.