AI-Driven IT Executive: Automation & Efficiency

ROCK MAESTRO SDN. BHD.; West Coast Division; On-site; MYR 56,000 - 89,000; Full time

Job summary

ROCK MAESTRO SDN. BHD. is seeking a versatile IT & AI Specialist to identify processes for automation and implement AI-powered solutions to boost productivity.

You will support and maintain IT infrastructure, troubleshoot issues, and deploy automated workflows across departments. The role requires a degree in IT/CS/AI or related field, with experience in IT support, automation, and digital transformation. Strong analytical and communication skills are essential, and a proactive, collaborative

Qualifications

• Diploma or Bachelor's degree in IT/CS/AI or related field.
• Relevant experience in IT support, AI tools, automation, or digital transformation preferred.
• Familiarity with AI platforms, productivity tools, and workflow automation.
• Basic knowledge of computer systems, networking, software troubleshooting, and data security.
• Experience with automation platforms, APIs, databases, or scripting is an advantage.
• Strong analytical, problem-solving, and communication skills.
• Able to work independently and collaborate with different departments.
• Willingness to learn new technologies and adapt to changing business needs.

Responsibilities

• Identify business processes that can be improved through AI tools and automation.
• Implement AI-powered solutions to improve productivity and reduce repetitive manual tasks.
• Explore and utilise AI tools for content creation, data analysis, reporting, and business operations.
• Develop automated workflows for routine administrative and operational tasks.
• Evaluate new AI technologies and recommend suitable solutions to management.
• Maintain company computers, software, networks, and IT equipment.
• Troubleshoot hardware, software, connectivity, and system-related issues.
• Provide technical support to employees and ensure systems operate efficiently.
• Manage software installations, updates, licences, and IT equipment records.
• Assist in implementing digital tools to improve internal processes.

Skills

Analytical skills

Problem-solving

Communication skills

Independent work

Collaborative

Willing to learn

Education

Diploma or Bachelor's degree in IT / CS / AI

Tools

AI platforms

Productivity tools

Workflow automation

Automation platforms

APIs & scripting

Databases

Job description

ROCK MAESTRO SDN. BHD. is seeking a versatile IT & AI Specialist to identify processes for automation and implement AI-powered solutions to boost productivity.

You will support and maintain IT infrastructure, troubleshoot issues, and deploy automated workflows across departments. The role requires a degree in IT/CS/AI or related field, with experience in IT support, automation, and digital transformation. Strong analytical and communication skills are essential, and a proactive, collaborative