Enterprise AI & Automation Leader

SWIFT GROUP OF COMPANIES; Klang City, Port Klang; On-site; MYR 180,000 - 280,000; Full time

Job summary

SWIFT GROUP OF COMPANIES is seeking an AI & Automation Manager, Group IT, to lead design, build and deployment of AI and automation solutions, including LLM-based assistants and workflow automation. Based at Taman Intan, Klang, you will own enterprise AI platforms, oversee production support and drive the AI roadmap.

You will integrate AI with ERP/WMS/365, manage budgets and vendors, and lead a team to deliver production-ready AI solutions with governance and ROI.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Science or a related field.
• 7+ years of experience in IT, software development or systems integration, including 3+ years delivering AI, ML or automation solutions in production.
• 3+ years in a team lead or managerial role.
• Hands-on experience deploying generative AI/LLM solutions and workflow automation in an enterprise environment.
• Strong grounding in prompt engineering, RAG, AI agents and tool integration (e.g. MCP), and model evaluation.
• Strong grounding in workflow automation platforms (e.g. n8n, Power Automate, RPA tools), REST APIs and webhooks.
• Good understanding of AI governance, information security and data privacy, including AI-specific risks.
• Proven ability to build business cases, manage vendors and budgets, and present to senior management.

Responsibilities

• Design, build and deploy AI and automation solutions, including LLM-based assistants, AI agents, intelligent document processing and end-to-end workflow automation.
• Integrate AI and automation with core enterprise systems, including logistics systems, ERP, WMS and Microsoft 365.
• Take use cases from discovery and proof-of-concept through pilot to production rollout, on time and within budget, with clear go/no-go criteria at each stage.
• Own and administer the Group's enterprise AI and automation platforms (LLM services, workflow automation tools and on-premise AI compute), including access, configuration, usage monitoring and documentation.
• Oversee production support, including monitoring, error handling, incident resolution, output quality, and fallback procedures for critical automations.
• Develop and maintain the AI & Automation roadmap and the AI use-case portfolio, prioritising by business value, feasibility and risk.
• Develop and enforce AI governance policies covering acceptable use, data classification and human-in-the-loop review, and ensure compliance with PDPA and security standards.
• Lead AI literacy, training and champion programmes to drive adoption across business units.
• Manage AI vendors and consultants, the unit's budget (licences, API/token and compute costs), and reporting of realised benefits and ROI.
• Lead, mentor and develop the AI & Automation team.
• Based at Taman Intan, Klang.

Job description

SWIFT GROUP OF COMPANIES is seeking an AI & Automation Manager, Group IT, to lead design, build and deployment of AI and automation solutions, including LLM-based assistants and workflow automation. Based at Taman Intan, Klang, you will own enterprise AI platforms, oversee production support and drive the AI roadmap.

You will integrate AI with ERP/WMS/365, manage budgets and vendors, and lead a team to deliver production-ready AI solutions with governance and ROI.