AI & Digital Transformation Specialist

Thakral One Pte. Ltd.; Kuala Lumpur; Sur place; MYR 60 000 - 100 000; Plein temps

Résumé du poste

Thakral One Pte. Ltd. is seeking a Transformation Specialist to drive AI and digital initiatives across multiple workstreams, ensuring delivery on time and aligned with business priorities.

You will coordinate stakeholders, support governance routines, and enable adoption across channels and frontline teams. You will work with business, technology, data, and vendor teams in cross-functional agile settings, managing PMO activities and ensuring clear, actionable communications.

Qualifications

• 1–5 years of consulting experience from firms such as Big 4, Accenture, or similar.
• Experience in telecom or technology industries (preferred).
• Exposure to digital, analytics, AI, or large-scale transformation initiatives.

Responsabilités

• Drive execution of AI and digital initiatives across multiple workstreams.
• Manage workplans, timelines, dependencies, risks, and issue resolution.
• Support governance routines, including working sessions and senior reviews.
• Work closely with business, technology, data, and vendor teams to deliver outcomes.
• Support solution rollout, testing, and performance tracking across channels (telesales, app, chatbot, retail).
• Act as the day-to-day coordination point across internal and external stakeholders.
• Prepare concise updates and materials for leadership.
• Facilitate workshops and alignment discussions.
• Support change management, communications, and adoption tracking.
• Work with frontline teams to understand and address operational realities.

Connaissances

PMO

Stakeholder coordination

Agile teams

English communication

Bahasa Melayu

Description du poste

Thakral One Pte. Ltd. is seeking a Transformation Specialist to drive AI and digital initiatives across multiple workstreams, ensuring delivery on time and aligned with business priorities.

You will coordinate stakeholders, support governance routines, and enable adoption across channels and frontline teams. You will work with business, technology, data, and vendor teams in cross-functional agile settings, managing PMO activities and ensuring clear, actionable communications.