AI Adoption & Enablement Lead - Training & Change

DKSH Management Ltd.; Malaysia; On-site; MYR 180,000 - 320,000; Full time

Job summary

The AI Adoption Manager at DKSH Management Ltd. is a contributor responsible for driving AI adoption, enablement, and capability building across the organization.

The role focuses on AI training, change enablement, and coordinating AI initiatives to ensure AI solutions translate into tangible user adoption and measurable business value. Acting as the bridge between AI technology teams and business users, this role designs and delivers AI training programs, supports markets during AI rollouts,

Qualifications

• Strong experience in AI adoption, digital enablement, change management, digital transformation, or related disciplines.
• Proven ability to design and deliver training programs, workshops, and enablement initiatives for diverse audiences.
• Strong project coordination and organizational skills, with excellent attention to detail and execution discipline.
• Ability to communicate complex AI and digital concepts in a clear, practical, and business-friendly manner.
• Experience working effectively with cross-functional and global stakeholders.

Responsibilities

• Design, coordinate, and deliver AI training and enablement programs for business users, managers, and leadership audiences.
• Develop practical, role-based AI learning materials, including playbooks, user guides, use-case examples, and best-practice resources.
• Support the rollout of AI solutions (e.g., copilots, AI tools, and AI-enabled processes) to ensure effective onboarding and sustained adoption.
• Act as a change agent by helping teams adopt new behaviors and ways of working through the effective use of AI.
• Coordinate AI initiatives across Group Digital Transformation, IT, and business units to ensure alignment, readiness, and successful execution.
• Support the planning, tracking, and reporting of AI adoption initiatives, milestones, risks, and dependencies.
• Maintain comprehensive documentation of AI initiatives, adoption plans, training schedules, and rollout status.
• Assist with the prioritization and sequencing of AI adoption activities across markets and functions.

Skills

AI adoption

Digital enablement

Change management

Digital transformation

Cross-functional collaboration

Job description

The AI Adoption Manager at DKSH Management Ltd. is a contributor responsible for driving AI adoption, enablement, and capability building across the organization.

The role focuses on AI training, change enablement, and coordinating AI initiatives to ensure AI solutions translate into tangible user adoption and measurable business value. Acting as the bridge between AI technology teams and business users, this role designs and delivers AI training programs, supports markets during AI rollouts,