Agent - Air Export Operations

Expeditors; Sepang; In loco; MYR 39.000 - 73.000; Tempo pieno

Vantaggi offerti da questo lavoro

Group Medical Insurance

Employee Stock Purchase Plan

Training and Personnel Development Pro

Growth opportunities within the team

Employee Referral Program Bonus

Descrizione del lavoro

Expeditors Malaysia, Sepang, is seeking a logistics professional to ensure smooth freight flows, accurate data entry, and timely tracking of air exports. You will coordinate with overseas teams and customers to meet service standards while maintaining compliant, efficient operations.

You will also uphold SOPs, manage supplier relationships, and contribute to KPI attainment, with opportunities for growth within a global logistics network.

Competenze

• Excellent interpersonal and communication skills.
• Emotional resilience and ability to work autonomously.
• Demonstrates initiative and integrity in daily tasks.
• Proven supervisory attitude and leadership potential.

Mansioni

• Ensure smooth and timely freight process flow.
• Accurate and timely data entry into our operational system.
• Track and trace air export files and reporting.
• Communicate arrival notices to overseas teams and customers.
• Ensure accurate client and vendor billing and invoicing.
• Interact with customers to arrange international shipments and meet service standards.
• Maintain good relationships with suppliers (airlines, carriers, etc.).
• Adhere to regulations and compliance at all times; uphold SOPs and KPI targets.
• Escalate problems to management when needed; support additional assignments.

Conoscenze

Interpersonal skills

Emotional resilience

Initiative

Autonomy

Integrity

Strumenti

Tree View

Descrizione del lavoro

As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over.We love to promote from within- more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Air Export Files and reporting
• Use Tree View on daily basis
• Ensure arrival notices are communicated to overseas and customers
• Ensure accurate and timely client and vendors billing
• Interact with our customers in arranging their international shipments, meeting customer
• service standards
• Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved)
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Meet KPI standards in accordance with the Company’s procedures
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Take onadditional assignment as required, supporting company needs.

Qualifications

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Emotional resilience
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Role model of integrity and pride for all employee
• Proven supervisory attitude

Additional Information

Expeditors offers excellent benefits:

• GroupMedical Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus