Affluent Relationship Manager – Growth & Digital

Standard Chartered; George Town; On-site; MYR 60,000 - 110,000; Full time

Benefits offered by this job

Competitive salary & benefits

Medical & life insurance

Flexible employee benefits

Job summary

Standard Chartered is seeking an Associate Relationship Manager to manage and grow client portfolios within its Affluent Banking business. You will deepen trusted relationships, deliver financial solutions, and promote digital engagement through Straight2Bank.

You will work to identify opportunities in working capital, trade, and FX, while ensuring high ethical and regulatory standards. The role emphasizes client satisfaction, cross-selling, and revenue growth across Wealth and Retail Banking.

Qualifications

• Proven experience in relationship management within banking or financial services.
• Understanding of affluent banking products, including deposits, loans, trade, investments, and insurance.
• Ability to structure solutions that balance client needs, business risk, and profitability.
• Consistent record of achieving or exceeding sales and performance targets.
• Excellent interpersonal and communication skills, with the ability to build trust.
• Required investment and insurance certifications/licenses as per regulations.

Responsibilities

• Build and strengthen client relationships through regular engagement and portfolio reviews.
• Provide tailored financial advice, market insights, and investment recommendations.
• Serve as the primary point of contact for clients, ensuring satisfaction and long-term loyalty.
• Drive onboarding of New-to-Bank (NTB) clients and promote trade and FX bundle opportunities.
• Identify cross-selling opportunities across Wealth and Retail Banking solutions.
• Encourage digital adoption and activate clients on the Straight2Bank platform.
• Monitor account performance, ensuring compliance and optimal service standards.
• Contribute to revenue and productivity targets through effective portfolio management.

Skills

Microsoft Office

FIMM License

Bancassurance License

Job description

Standard Chartered is seeking an Associate Relationship Manager to manage and grow client portfolios within its Affluent Banking business. You will deepen trusted relationships, deliver financial solutions, and promote digital engagement through Straight2Bank.

You will work to identify opportunities in working capital, trade, and FX, while ensuring high ethical and regulatory standards. The role emphasizes client satisfaction, cross-selling, and revenue growth across Wealth and Retail Banking.