- You will lead the end-to-end TikTok Shop affiliate ecosystem in Malaysia, spanning creator recruitment, onboarding, activation, retention and NMV growth. You will execute high-impact affiliate strategies, build a high-performing creator roster and scale programs that deliver measurable commercial results.
- You will serve as the primary relationship owner for local affiliates, building direct, long-term partnerships beyond agency coordination. You will understand creator needs, identify growth opportunities and maximize affiliate contribution to TikTok Shop performance.
- This is not a traditional influencer marketing or social media management role. We are seeking someone who understands TikTok Shop as a performance channel and knows how to scale affiliate programs that deliver measurable NMV.
- This is an outsourced contract role, based in KL, Malaysia
Key Responsibilities
1. Recruit — Build the Affiliate Roster
- Scout, evaluate and onboard high-potential TikTok affiliates. Build and manage a strong pipeline of new affiliate creators.
- Assess creators based on audience fit, content quality, performance and commercial potential.
- Lead creator onboarding, product education, commercial negotiations and activation.
2. Retain — Build Long-Term Affiliate Partnerships
- Manage relationships with key affiliates and build strong, long-term partnerships.
- Develop growth plans for affiliates, covering livestream frequency, content output, product mix, promotions, commission structures and incentives.
- Monitor performance and proactively re-engage at-risk or inactive creators.
- Resolve creator concerns and ensure affiliates have the tools, information and product education needed to perform.
3. Program & Performance Management
- Plan affiliate livestream calendars across BAU, campaigns and key spike days.
- Work with Media teams to provide ad boosts and traffic support for priority affiliates.
- Analyse performance data to identify growth opportunities and improve NMV, livestream hours, creator productivity, conversion and ROI.
- Identify and scale best practices from top-performing affiliates.
- Test new affiliate mechanics, incentives, creator formats and growth levers.
Required Skills and Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- 2–5 years of experience in affiliate marketing, creator partnerships, social commerce, or a related commercial role.
- Existing relationships with local affiliates or creator networks are highly preferred.
- Analytical and commercially minded, with the ability to turn performance data into actionable growth plans.
- Strong communication and stakeholder management skills; highly organized and able to manage multiple creator relationships and priorities simultaneously.
- Self-starter who is proactive, adaptable, curious and willing to learn.
- Excellent communication skills in both English and Bahasa Malaysia.
- Candidates with less experience may be considered for a junior position