Aesthetic Clinic: Weekend-Ready Customer Care & Sales

Beaumax Sdn Bhd; Kuala Lumpur; On-site; MYR 29,000 - 42,000; Full time

Job summary

Beaumax Sdn Bhd, an aesthetic clinic operator in Malaysia, seeks a Customer Care Executive to manage front desk and call centre duties. You will implement sales plans and ensure high service levels for customers, while following up on leads and supporting marketing activities.

The role requires a Diploma in a related field, with prior experience in customer service or hospitality. English, Bahasa Malaysia, and Chinese communication are essential, with Chinese as an advantage.

Qualifications

• Diploma in any related field with experience in Call Centre, Front Desk, Hospitality or Retail.
• Fresh graduates encouraged to apply.
• Proficiency in English and Bahasa Malaysia; Chinese is a plus.

Responsibilities

• Plan and carry out customer care duties at front desk and/or call centre as assigned.
• Implement sales plans and maintain high sales and service levels for customers.
• Follow up on leads and participate in marketing and business development activities.
• Keep up-to-date with product information and market changes.
• Attend to walk-in customers and phone enquiries; provide counselling as needed.
• Maintain Optimax standards and comply with Group policies.
• Assist in adhoc projects as assigned.
• Weekend work availability is required.

Skills

English

Bahasa Malaysia

Chinese

Customer service

Sales targets

Communication

Interpersonal skills

Education

Diploma in related field

Job description

Beaumax Sdn Bhd, an aesthetic clinic operator in Malaysia, seeks a Customer Care Executive to manage front desk and call centre duties. You will implement sales plans and ensure high service levels for customers, while following up on leads and supporting marketing activities.

The role requires a Diploma in a related field, with prior experience in customer service or hospitality. English, Bahasa Malaysia, and Chinese communication are essential, with Chinese as an advantage.