Aerospace Logistics Customer Service Specialist (Shift)

AGX Logistics Group.; Subang Jaya; On-site; MYR 33,480 - 50,220; Full time

Job summary

AGX Logistics Group. is seeking a Customer Service Executive (Shift Based) in Subang Jaya, Malaysia. The role involves handling customer inquiries, coordinating aerospace shipments, and ensuring smooth operational support. Candidates should possess a diploma or degree in logistics or related fields and have at least 1–2 years of experience.

The ideal candidate will have strong problem-solving skills, knowledge of air freight procedures, and be able to work under pressure. Good communication skills in English and Bahasa Malaysia are essential.

Qualifications

• Minimum 1–2 years of experience in customer service or logistics.
• Aerospace experience is an advantage.
• Good communication skills in English and Bahasa Malaysia.

Responsibilities

• Act as the main point of contact for aerospace customers.
• Handle customer inquiries, booking requests, and shipment updates.
• Coordinate with operations, warehouse, and transport teams.

Skills

Knowledge of air freight procedures and documentation

Strong problem-solving skills

Ability to handle urgent and time-critical shipments

Education

Diploma / Degree in Logistics, Supply Chain, Business Administration

Job description

AGX Logistics Group. is seeking a Customer Service Executive (Shift Based) in Subang Jaya, Malaysia. The role involves handling customer inquiries, coordinating aerospace shipments, and ensuring smooth operational support. Candidates should possess a diploma or degree in logistics or related fields and have at least 1–2 years of experience.

The ideal candidate will have strong problem-solving skills, knowledge of air freight procedures, and be able to work under pressure. Good communication skills in English and Bahasa Malaysia are essential.