Aerospace Commercial Support & Growth Lead

Eaton Corporation; Shah Alam; On-site; MYR 89,000 - 167,000; Full time

Job summary

Eaton Corporation in Malaysia is seeking a Commercial Analyst/Manager to support daily commercial operations, manage key customer relationships, and help optimize pricing and contract terms within the Aerospace MRO sector.

You will analyze market trends, coordinate with internal teams, and prepare forecasts and reports for senior management, while pursuing new business opportunities and mitigating commercial risks.

Qualifications

• Bachelor’s degree in business, Finance, Marketing, or a related field.
• 3–5 years in a customer support role within aerospace MRO or similar industry.
• Proficiency with SAP or Oracle ERP systems and MS Office (Excel).
• Power BI proficiency for data analysis and visualization is highly valued.
• Excellent negotiation, presentation, and communication skills.
• Ability to anticipate market changes and adapt strategies accordingly.
• Knowledge of market trends and industry regulations.
• Financial modeling and pricing strategies experience.
• Experience implementing and managing complex processes.
• Multilingual communication ability (e.g., Thai, Korean) is a plus.

Responsibilities

• Assist the Commercial Manager in daily operations and admin tasks including customer relationship management and issue resolution.
• Develop competitive pricing models to maximize profitability while staying market-competitive.
• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Monitor market trends, competitors, and industry developments to identify opportunities and threats.
• Negotiate, review, and manage contracts with customers and suppliers for favorable terms.
• Prepare and present sales forecasts and performance reports to senior management.
• Coordinate with internal teams to ensure timely delivery of products and services.
• Identify and mitigate commercial risks related to contracts and market fluctuations.
• Collaborate with APAC Product Sales and Support manager to align regional strategies.
• Identify and pursue new business opportunities in the Aerospace MRO sector.
• Track KPIs to measure effectiveness of commercial strategies and adjust as needed.
• In the absence of the Commercial Manager, oversee all commercial functions to ensure seamless operations.

Skills

SAP

Oracle ERP

Excel

Power BI

Negotiation

Presentation

Verbal & Written Communication

Financial Modeling

Pricing Strategies

Multilingual Communication

Education

Bachelor’s degree in business/Finance/Marketing or related field

Tools

SAP

Oracle ERP

Job description

Eaton Corporation in Malaysia is seeking a Commercial Analyst/Manager to support daily commercial operations, manage key customer relationships, and help optimize pricing and contract terms within the Aerospace MRO sector.

You will analyze market trends, coordinate with internal teams, and prepare forecasts and reports for senior management, while pursuing new business opportunities and mitigating commercial risks.