Administrative & Operations (KYC) | Up to 2600! | 3 months contract

CGP Personnel; Kuala Lumpur; On-site; MYR 22,000 - 27,000; Full time

Job summary

Cornerstone Global Partners Pte Ltd is seeking an Administrative & Operations Analyst (KYC) for a 3-month contract in Kuala Lumpur. The role focuses on KYC screening, customer verification, and adherence to SOPs.

You will handle inquiries, detect discrepancies, and ensure processes meet quality standards. Shifts rotate with a fixed schedule; fresh graduates are encouraged to apply.

Qualifications

• Minimum SPM or above.
• Experience in data entry, administrative, operations, or customer service is preferred.
• Good attention to detail with strong analytical skills.
• Able to work in a fast-paced environment and meet deadlines.
• Comfortable working from the office for shift arrangement.

Responsibilities

• Conduct KYC screening and verify customer applications in line with established SOPs and guidelines.
• Review customer details to detect suspicious activities and potentially fraudulent applications.
• Identify and reject or cancel fraudulent transactions to prevent further processing.
• Handle customer enquiries and escalations regarding KYC verification promptly and accurately.
• Ensure all verification processes adhere to internal policies, procedures, and quality standards.

Skills

Data entry

Administrative tasks

Operations

Customer service

Attention to detail

Education

SPM or equivalent

Job description

Administrative & Operations (KYC) | Up to 2600! | 3 months contract

Administrative & Operations Analyst (KYC)

Salary: RM2,200 + KPI Incentive up to RM400*

AM Shift : 7 am to 4 pm

PM Shift : 12 pm to 9 pm

GY Shift: 4pm to 1am

(rotate every 2 months)

Job Responsibilities

Conduct KYC screening and verify customer applications in line with established SOPs and guidelines.

Review customer details to detect suspicious activities and potentially fraudulent applications.

Identify and reject or cancel fraudulent transactions to prevent further processing.

Handle customer enquiries and escalations regarding KYC verification promptly and accurately.

Ensure all verification processes adhere to internal policies, procedures, and quality standards.

Requirements

Minimum SPM or above.

Experience in data entry, administrative, operations, or customer service is preferred.

Good attention to detail with strong analytical skills.

Able to work in a fast-paced environment and meet deadlines.

Comfortable working from the office for shift arrangement

Fresh graduates with relevant skills are encouraged to apply.

Cornerstone Global Partners Pte Ltd