Administrative Assistants

Kuantan Clinical Diagnostic Centre Sdn Bhd; Kuantan; On-site; MYR 28,000 - 40,000; Full time

Benefits offered by this job

Competitive remuneration

Collaborative workplace culture

Medical coverage

Annual leave entitlements

Career progression opportunities

Healthy work-life balance

Job summary

Kuantan Clinical Diagnostic Centre Sdn Bhd invites applications for an Administrative Assistant based in Kuantan, Pahang. You will support clinical staff by managing patient records, scheduling appointments, handling inquiries, and performing general office duties in a busy healthcare setting.

The ideal candidate will have SPM or equivalent, strong English and Malay communication, proficiency in Microsoft Office, and a collaborative, detail‑driven approach to data entry and filing.

Qualifications

• Experience as Administrative Assistant or similar, preferably in healthcare.
• Strong organisational and time management skills.
• Excellent written and verbal communication in English and Malay.
• Proficient in Microsoft Word, Excel and Outlook.
• Ability to handle confidential patient information with discretion.

Responsibilities

• Managing and maintaining patient records in an accurate, accessible manner.
• Providing administrative support to clinical and management staff.
• Handling phone calls, emails and enquiries professionally.
• Scheduling patient appointments and managing the appointment system.
• Processing patient registration and admission procedures.
• Data entry and maintaining databases and filing systems.
• Preparing reports and correspondence as required.
• Coordinating centre activities and events.
• Ensuring compliance with administrative policies and procedures.

Skills

Organisational skills

Time management

Written and verbal communication

Microsoft Office

Confidentiality

Attention to detail

Customer service

Team collaboration

Appointment scheduling

Healthcare administration

Education

SPM or equivalent

Administrative studies background

Tools

Microsoft Office

Healthcare management systems

Job description

About us

Kuantan Clinical Diagnostic Centre Sdn Bhd is a leading provider of clinical diagnostic services in Kuantan, Pahang. We are committed to delivering high-quality healthcare services and maintaining the highest standards of patient care. Our centre is equipped with advanced diagnostic facilities and staffed by experienced healthcare professionals dedicated to providing exceptional service to our community.

About the role

We are seeking a dedicated and organised Administrative Assistant to join our team at Kuantan Clinical Diagnostic Centre Sdn Bhd. This is a full-time position based in Kuantan, Pahang, where you will play a vital role in supporting the smooth operation of our diagnostic centre. As an Administrative Assistant, you will be instrumental in ensuring that our administrative processes run efficiently, allowing our clinical staff to focus on delivering excellent patient care. This role offers the opportunity to work in a dynamic healthcare environment whilst developing your administrative expertise.

What you’ll be doing

• Managing and maintaining patient records, ensuring all documentation is accurate, organised and easily accessible
• Providing administrative support to clinical and management staff across the centre
• Handling telephone calls, emails and enquiries from patients and external stakeholders in a professional manner
• Scheduling patient appointments and managing the centre's appointment system
• Processing patient registration and admission procedures
• Assisting with data entry and maintaining databases and filing systems
• Preparing reports and correspondence as required
• Supporting the coordination of centre activities and events
• Ensuring compliance with administrative policies and procedures
• Performing general office duties including photocopying, printing and document distribution

What we’re looking for

• Proven experience working as an Administrative Assistant or in a similar administrative role, preferably in a healthcare setting
• Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously
• Strong written and verbal communication skills in English and Malay
• Proficiency in Microsoft Office applications including Word, Excel and Outlook
• Ability to maintain confidentiality and handle sensitive patient information with discretion
• Strong attention to detail and accuracy in data entry and record-keeping
• Professional demeanour and excellent customer service skills
• Ability to work collaboratively as part of a team
• Familiarity with appointment scheduling software and healthcare management systems is advantageous
• SPM or equivalent qualification; additional qualifications in administrative studies or related fields are preferred

What we offer

• We offer competitive remuneration commensurate with experience and qualifications
• Our staff benefit from a collaborative workplace culture where professional development is encouraged
• We provide a comprehensive benefits package which may include medical coverage, annual leave entitlements and opportunities for career progression within our growing organisation
• We are committed to maintaining a healthy work-life balance and supporting the wellbeing of all our team members