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Location: Bandar Seri Putra, Selangor (Near Bangi, Kajang, UKM and UPM)
Employment Type: Full-time
Salary:RM2,200–RM3,000 per month, depending on experience
Working Hours
- Tuesday–Saturday: 9:00 AM–6:00 PM
- Monday: 2:00 PM–6:00 PM
- Sunday: Off
Job Overview
We are looking for an organised, responsible and responsive Admin & Property Support Executive to support our property management operations and property project sales activities.
The role mainly involves rental administration, tenant and customer service, payment-record updates, property enquiries and basic lead-generation support.
Fresh graduates who are responsible and willing to learn are encouraged to apply.
Key Responsibilities
1-Administration & Rental Management
- Prepare monthly invoices and receipts using EasyRenz system
- Update rental payments, outstanding balances and tenant records.
- Maintain accurate documents, spreadsheets and reports.
- Follow up on rental payments and assigned tasks.
- Respond to tenant enquiries through WhatsApp and phone calls.
- Liaise with vendors and building management regarding maintenance issues.
2-Marketing & Customer Support
- Post and update advertisements on Facebook, WhatsApp and property platforms.
- Respond to rental and property project enquiries.
- Provide basic property information using approved materials.
- Follow up with prospects and arrange viewing or sales appointments.
- Update WhatsApp Business labels, lead records and follow-up status.
- Refer qualified property buyers to the salesperson in charge.
3-Property Operations
- Assist with property inspections, viewings and key handovers.
- Coordinate with contractors, vendors and building management.
- Follow up on maintenance work and obtain progress updates.
- Take clear photographs, videos and written records during property visits.
- Property visits are generally required once a week, especially on Saturdays, depending on operational requirements.
4- AI & Digital Tools
- Use tools such as ChatGPT to assist with customer replies, listings, captions and reports.
- Use company-provided systems, templates and tools to complete routine work.
- Review all information before publishing or sending it.
- Protect confidential tenant, customer and company information.
Requirements
- Diploma or Degree preferred; fresh graduates may apply.
- Own transport and a valid driving licence are compulsory.
- Good communication in English and Bahasa Malaysia.
- Comfortable using WhatsApp Business, Facebook and spreadsheets.
- Familiarity with AI tools such as ChatGPT is an advantage.
- Organised, detail-oriented and consistent with follow-ups.
- Able to work independently without constant supervision.
- Willing to visit properties when required.
- EPF, SOCSO and EIS contributions.
- Mileage, toll and parking claims for authorised site visits.
- KPI-based incentives.
- Annual and medical leave.
- Training and development.
- Free parking.
- Other employee benefits.