Admin Operations (Kempas)

Carsome Sdn Bhd; Johor Bahru; Presencial; MYR 40.000 - 67.000; Jornada completa

Descripción de la vacante

Carsome Sdn Bhd is seeking an Operations Administrator to support the sales and handover process, verifying payments, documenting transactions, and coordinating with dealers and internal finance teams.

You will attend to dealers, verify car status, input payments and fees, generate ODO, upload documents, and manage courier paperwork. A Diploma or SPM and 1–2 years in admin or automotive are preferred; driving license is a plus.

Formación

• SPM / Diploma / Degree in any discipline.
• 1–2 years of experience in administration, automotive, or related fields.
• Strong attention to detail with ability to verify payments and documents accurately.
• Good communication and coordination skills with both internal teams and external dealers.
• Ability to multitask and work under minimal supervision.
• Basic computer knowledge (Microsoft Office, system updates).
• A valid driving license will be an added advantage.

Responsabilidades

• Attend to dealers according to the numbering system.
• Verify car status in the Transaction Center (TC) to ensure car plate number and dealer name are correct.
• Check payment details to confirm if the transaction is under pending collection or pending payment before proceeding.
• Key in payment, DRP, or waiver for pending transactions and liaise with Finance for payment verification.
• Generate ODO once payment is fully cleared and ensure all documents are signed before releasing the car.
• Input trailer fees and parking fees accurately before closing the sale.
• Compile all required documents (Authorization Letter, IC, ODO, Official Receipt if any payment, and QC Form) before uploading. System & Inventory Updates.
• Handle related documents for courier.
• Scan sales via Car tracker to update and change inventory status once the car has been collected.
• Ensure all cancelled cars have their documents voided properly.

Conocimientos

Attention to detail

Communication

Coordination

Multitasking

Microsoft Office

System updates

Driving license

Educación

SPM / Diploma / Degree

Herramientas

Microsoft Office

System updates

Descripción del empleo

About You

You will be responsible for supporting the sales and handover process by handling dealer collection, verifying payments, and ensuring accurate documentation before the release of vehicles. You will need to liaise with external parties including dealers and finance teams as well as coordinate with internal stakeholders to complete the process smoothly. Your direct report would be the designated Branch Operations or Assistant Managers.

Your Day-to-Day

Attend to dealers according to the numbering system.

Verify car status in the Transaction Center (TC) to ensure car plate number and dealer name are correct.

Check payment details to confirm if the transaction is under pending collection or pending payment before proceeding. Payment & Documentation

Key in payment, DRP, or waiver for pending transactions and liaise with Finance for payment verification.

Generate ODO once payment is fully cleared and ensure all documents are signed before releasing the car.

Input trailer fees and parking fees accurately before closing the sale.

Compile all required documents (Authorization Letter, IC, ODO, Official Receipt if any payment, and QC Form) before uploading. System & Inventory Updates.

Handle related documents for courier.

Scan sales via Car tracker to update and change inventory status once the car has been collected.

Ensure all cancelled cars have their documents voided properly.

Your Know-How

Qualification in SPM / Diploma / Degree (in any discipline).

Minimum 1–2 years of experience in administration, automotive, or related fields.

Strong attention to detail with ability to verify payments and documents accurately.

Good communication and coordination skills with both internal teams and external dealers.

Ability to multitask and work under minimal supervision.

Basic computer knowledge (Microsoft Office, system updates).

A valid driving license will be an added advantage.

What can I earn as an Operations Administrator

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my