Branch Support Admin (Loan Processing)

Carsome Sdn Bhd; Kajang; On-site; MYR 36,000 - 60,000; Full time

Job summary

CARSOME is seeking a Branch Support Admin to join our team in Malaysia. You will be the primary contact for customer queries about products, orders and deliveries, and provide essential support to the sales team.

Key duties include coordinating with external parties for ownership transfers, managing payments and receipts, and ensuring documents are uploaded and up to date. The role requires 1–2 years in sales admin within the automotive sector and good communication skills.

Qualifications

• Certificate/ Diploma / Degree in any field or SPM/O-Level with relevant experience.
• 1–2 years of sales admin experience in the automotive industry.
• Clear communication and ability to work in a team.
• Good connections with financial institutions.

Responsibilities

• Coordinate with external parties (e.g., insurance, ownership transfer) and support ground operations.
• Maintain retail and environment outlook and update records.
• Check and update documents (Master List, eAuto, RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payments: collection, validation, and receipts.

Skills

Communication skills

Teamwork

Financial institution connections

Education

Certificate/ Diploma / Degree or SPM/O-Level

Tools

Google Drive

Job description

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer price.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Do you have previous invoicing experience?
• What's your expected monthly basic salary?
• How many years experience in Loans Administration do you have?

For more information, please visit www.carsome.my

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my