Admin & Customer Service Intern — Scheduler & Support

Rentokil Initial (M) Sdn Bhd; Bayan Lepas; On-site; MYR 8,900 - 13,000; Full time

Benefits offered by this job

Monthly allowance

Product training

Job summary

Rentokil Initial (M) Sdn Bhd in Malaysia is seeking a motivated Intern to support the Branch Support Service Assistant (Service Scheduler/Planner). You will handle inbound and complaint calls, confirm service appointments, and assist with service backlog checks while gaining hands-on training.

The role is university requirements driven, with a monthly allowance and potential to be absorbed as a permanent employee based on performance.

Qualifications

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)
• Has own transport to travel to work on daily basis
• Monthly allowance
• Opportunity to be absorbed as permanent employee (based on your work performance)

Responsibilities

• Assist to pickup inbound calls.
• Assist to handle complaint calls.
• Perform appointments calls to confirm service appointments.
• Check service backlogs, perform service re-planning and issue necessary tickets, etc.
• Docket compilation, prepare service schedule.

Education

Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management

Job description

Rentokil Initial (M) Sdn Bhd in Malaysia is seeking a motivated Intern to support the Branch Support Service Assistant (Service Scheduler/Planner). You will handle inbound and complaint calls, confirm service appointments, and assist with service backlog checks while gaining hands-on training.

The role is university requirements driven, with a monthly allowance and potential to be absorbed as a permanent employee based on performance.