Admin & Customer Service Intern: Scheduler & Service Support

Rentokil Initial; Bayan Lepas; On-site; MYR 8,900 - 17,000; Part time

Benefits offered by this job

Monthly allowance

Opportunity to be absorbed as permanen

Job summary

Rentokil Initial is seeking an intern to support the Branch Support Service Assistant role (Service Scheduler/Planner) in Bayan Lepas, Penang. You will handle inbound calls, appointment confirmations, and service scheduling tasks, with full product training and a path to potential absorption as a permanent employee.

Ideal candidates are pursuing a degree or diploma in business/management-related fields and must have their own transport for daily travel to the worksite.

Qualifications

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)
• Has own transport to travel to work on daily basis

Responsibilities

• Assist to pickup inbound calls.
• Assist to handle complaint calls.
• Perform appointments calls to confirm service appointments.
• Check service backlogs, perform service re-planning and issue necessary tickets, etc.
• Docket compilation, prepare service schedule.

Skills

Customer service

Communication

Organizational skills

Education

Bachelor's or Diploma in Business Administration/Management/Marketing/Customer Service/Office Management

Job description

Rentokil Initial is seeking an intern to support the Branch Support Service Assistant role (Service Scheduler/Planner) in Bayan Lepas, Penang. You will handle inbound calls, appointment confirmations, and service scheduling tasks, with full product training and a path to potential absorption as a permanent employee.

Ideal candidates are pursuing a degree or diploma in business/management-related fields and must have their own transport for daily travel to the worksite.