Admin

Kufong Therapy Centre Sdn Bhd; West Coast Division; On-site; MYR 33,000 - 56,000; Full time

Job summary

Kufong Therapy Centre Sdn Bhd in Kota Kinabalu, Sabah, is seeking a detail-oriented Admin to support day-to-day operations at our therapy centre. This full-time position ensures smooth office functions so clinicians can focus on patient care.

You will handle scheduling, registration, records, correspondence, and basic financial tasks with a focus on confidentiality and teamwork within a professional healthcare environment.

Qualifications

• Experience as administrative assistant or clerk in a healthcare or office setting.
• Strong organisational skills and ability to prioritise multiple tasks.
• Excellent written and verbal English; Malay or local languages a plus.
• Proficiency with Microsoft Office and general computer literacy.
• Experience with scheduling software or patient management systems is advantageous.
• Attention to confidentiality and data integrity in a healthcare environment.

Responsibilities

• Manage and organise patient appointment schedules to optimise clinic flow.
• Greet patients and visitors professionally and provide general information.
• Process patient registration, verify insurance, and maintain records.
• Handle emails, calls, and mail; maintain confidential documentation.
• Assist with invoices, accounts payable/receivable, and basic finance tasks.
• Order and manage office supplies and equipment; maintain inventory.
• Coordinate staff meetings and administrative events.
• Facilitate communication between clinical staff, patients, and external stakeholders.

Skills

Organisational skills

Communication skills

Microsoft Office

Data entry

Problem solving

Teamwork

Time management

Mandarin communication

Tools

MS Word

MS Excel

MS PowerPoint

Outlook

Scheduling software

Patient management system

Job description

About us

Kufong Therapy Centre Sdn Bhd is a dedicated healthcare facility committed to providing high-quality therapeutic services to our community. We pride ourselves on maintaining a supportive, professional environment where our team works collaboratively to enhance patient care and operational excellence. Our mission is to deliver compassionate, evidence-based therapy services whilst maintaining the highest standards of administrative efficiency and client satisfaction.

About the role

We are seeking a detail-oriented and organised Admin professional to join our team at Kufong Therapy Centre Sdn Bhd in Kota Kinabalu, Sabah. This is a full-time position that plays a crucial role in supporting the smooth day-to-day operations of our therapy centre. You will be the backbone of our administrative operations, ensuring that all office functions run efficiently and that our clinical and support staff can focus on delivering excellent patient care. This role is essential to maintaining our professional standards and supporting the strategic objectives of the centre.

What you’ll be doing

• Managing and organising patient appointment schedules, ensuring optimal clinic flow and minimising wait times
• Greeting patients and visitors in a professional and welcoming manner, providing general information and assistance
• Processing patient registration forms, verifying insurance information, and maintaining accurate patient records
• Handling incoming and outgoing correspondence, including emails, phone calls, and postal mail
• Preparing and maintaining administrative documentation, files, and records in compliance with confidentiality requirements
• Processing invoices, managing accounts payable and receivable, and assisting with basic financial administration
• Ordering and managing office supplies and equipment, maintaining inventory levels
• Supporting the coordination of staff meetings and administrative events
• Liaising between clinical staff, patients, and external stakeholders to facilitate smooth communication
• Performing general office maintenance tasks and ensuring a clean, organised workplace
• Assisting with data entry and database management as required

What we’re looking for

• Proven experience as an administrative assistant, office administrator, or in a similar clerical role
• Excellent organisational and time-management skills with the ability to prioritise multiple tasks effectively
• Strong written and verbal communication skills in English; proficiency in Malay or other local languages is advantageous
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general computer literacy
• Experience with scheduling software and patient management systems is desirable
• Attention to detail and accuracy in data entry and record-keeping
• Professional demeanour and ability to maintain confidentiality in a healthcare environment
• Ability to work independently and as part of a collaborative team
• Problem-solving skills and a proactive approach to addressing operational challenges
• Flexibility and willingness to adapt to changing priorities
• Knowledge of healthcare administration or familiarity with therapeutic services is preferred but not essential
• Able to communicate with clients in Mandarin

What we offer

At Kufong Therapy Centre Sdn Bhd, we are committed to supporting our employees' professional growth and wellbeing. We offer competitive remuneration, a positive workplace culture, and opportunities for professional development. This full-time position provides job security and the satisfaction of contributing to meaningful healthcare services within our community. We foster a collaborative environment where your contributions are valued and recognised. We welcome conversations about any adjustments or support you may need during the recruitment process or in your role.