Activation Executive, Transaction Banking (Contract Basis)

HLB; Subang Jaya; On-site; MYR 27,000 - 45,000; Part time

Job summary

Hong Leong Bank is seeking an Activation Executive (contract) to drive projects in Transaction Banking. You will assist with customer migration, validate profiles, and support data migration events on a regional basis.

The role requires bilingual Malay and English communication, proficiency in MS Office, and a proactive approach with integrity and accountability. Based in the Puchong region, on-site collaboration is expected.

Qualifications

• Openness to opportunities in the Puchong region.
• Strong communication and organizational skills.

Responsibilities

• Assist in Customer Migration Activities
• Assist in validating company profiles and detail information for data migration
• Assist in inbound calls for companies to support migration
• Assist in email handling for customer migration
• Assist in outbound customer care calls for clients
• Manage customer issues with Channels, IT and vendors
• Prepare status reports when necessary

Skills

Bilingual Malay-English

Integrity & accountability

Tools

MS Office

Job description

If you are looking to excel and make a difference, take a closer look at us…

Overview:

The Activation Executive (contract basis) is responsible for driving key project within the Transaction Banking Dept to ensure timely project delivery.

Responsibilities

• Assist in Customer Migration Activities
• Assist in validating company profiles, and detail information in preparation for
• data migration
• Assist in Inbound call handling for companies to support migration process
• Assist in email handling specifically for customer migration
• Assist in Outbound customer care calls for clients
• Management of customer issues with Channels, IT and vendor
• Prepare status reports when necessary

Requirements

• Seeking opportunities specifically within the Puchong region
• Proficient in MS Office applications (i.e. "Word, Excel, PowerPoint")
• Demonstrates high levels of integrity, accountability, and a proactive approach to tasks
• Able to communicate in Malay & English

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve ourmission of infusing diversity in thinking and skillsets into our organisation.Candidatesare assessed based on merit and potential, in line with our mission to attract and recruit the best talent available.Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.