Account Service Executive

dentsu; Kampung Malaysia Tambahan; Hybrid; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Hybrid work

Volunteer leave

Wellness days

Dentsu University

Job summary

Dentsu Malaysia is seeking an Account Executive to connect clients with internal teams, ensuring projects are delivered strategically and creatively. You’ll manage day‑to‑day client communications, coordinate with cross‑functional teams, and help bring ideas to life that drive real business impact.

This role offers a flexible hybrid working arrangement, access to the global dentsu University for development, and wellness benefits to support your growth and well‑being.

Qualifications

• 1–2 years of experience in account management or a related role within a creative or advertising agency (fresh graduates are also encouraged to apply).
• Excellent communication and interpersonal skills, with the ability to manage multiple priorities and stakeholders effectively.
• Highly organized, proactive, and adaptable in a fast-paced environment.

Responsibilities

• Manage and nurture client relationships, acting as a trusted point of contact who understands their needs and business objectives.
• Collaborate with creative, strategy, and media teams to develop proposals, campaigns, and presentations that align with client goals.
• Oversee project timelines and deliverables to ensure work is completed efficiently, accurately, and to the highest quality.
• Contribute ideas, insights, and market understanding to enhance creative thinking and strengthen campaign strategies.

Skills

Communication

Interpersonal skills

Organization

Collaboration

Account management

Job description

Dentsu is a global leader in integrated growth and transformation, driving sustainable solutions and innovation for some of the world's most influential brands. Founded in 1901, dentsu operates in approximately 120 countries with a team of approximately 68,000 employees, and boasts a network of world-class brands, including Carat, Dentsu Creative, dentsu X, iProspect, Merkle, and more. These brands, each with deep expertise in media, creativity, and digital, collaborate to deliver integrated growth solutions that create lasting, meaningful impact.

Dentsu Creative is a global creative agency network operating in over 120 countries. Launched in June 2022, it combines Dentsu's Japanese heritage in craft, data, and technology with a deep understanding of media and culture. We deliver end-to-end solutions that drive transformative growth, leveraging our expertise in digital experience, earned attention, and entertainment. Dentsu Creative seamlessly integrates with Dentsu’s Media and CXM businesses, applying creativity across every aspect of our clients’ businesses to help them innovate, shape culture, and lead the future. We connect brands with the world through the power of transformative creativity.

As we look toward the future, dentsu is focused on Innovating to impact—fostering collaboration, creativity, and cutting-edge technology to drive real, transformative change.

What your typical day will look like:

As an Account Executive at dentsu, you’ll be the key connector between clients and internal teams ensuring projects are delivered seamlessly, strategically, and creatively. You’ll manage day-to-day client communications, coordinate with cross-functional teams, and help bring ideas to life that drive real business impact.

This role is ideal for someone who thrives in a fast-paced environment, enjoys collaboration, and is eager to grow in the world of advertising and brand storytelling.

Core responsibilities include:

• Manage and nurture client relationships, acting as a trusted point of contact who understands their needs and business objectives.
• Collaborate with creative, strategy, and media teams to develop proposals, campaigns, and presentations that align with client goals.
• Oversee project timelines and deliverables to ensure work is completed efficiently, accurately, and to the highest quality.
• Contribute ideas, insights, and market understanding to enhance creative thinking and strengthen campaign strategies.

A bit about you:

• Preferably 1–2 years of experience in account management or a related role within a creative or advertising agency (fresh graduates are also encouraged to apply).
• Excellent communication and interpersonal skills, with the ability to manage multiple priorities and stakeholders effectively.
• Highly organized, proactive, and adaptable in a fast-paced environment.
• A collaborative team player with a passion for brands, creativity, and building strong client partnerships.

What’s in it for you:

• Flexible hybrid working arrangement.
• The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
• 3 whole company Wellness days off per year for you to switch off and take your day, your way
• Career Development and Learning & Development opportunities, including access to our global online dentsu University

Be part of a global network that truly invests in recognising performance with via our Never Before Awards, and social impact, including having a clearly mapped path to becoming net zero.

Will live the dentsu 8 Ways at all times: We Dream Loud, We Inspire Change, We Team Without Limits, We All Lead, We Make It Real, We Climb High, We Choose Excitement, We Are A Force For Good.

Inclusion and Diversity

We’re proud to be different and that starts with our people.

We believe in equal opportunities for everyone.

We won’t define people by their race, gender, sexual-orientation, age or disability.

Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing.

That’s what we care about.

So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

Keeping connected

Please visit our website to find out more and connect with us on social.