Account Relationship Intern (Sales Support)

Funding Societies | Modalku Group; Kuala Lumpur; On-site; Full time

Job description

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation
• Focus on Impact: Create impact through bias for action and tangible results
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession

What you will do:

Administrative Support:

• Assist with preparing reports, presentations, and other materials for key account meetings.
• Maintain and update CRM systems with accurate customer information.
• Handle correspondence and communication with key clients.

Sales Analysis and Reporting:

• Prepare reports on key account performance and activities.

Customer Relationship Management:

• Assist in building and maintaining relationships with key clients.
• Support the Key Account Manager in customer communication and follow-up.

Requirements

Must have:

• Proficiency in Microsoft Office
• Good verbal & written communication skill in English & Malay

Nice to have:

• Able to converse in other language and/or other dialect

Benefits

• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Interested to know more about us? Learn about our Stories here.