Account Manager, Electronics Partnerships & Growth

TikTok; Kuala Lumpur; Presencial; MYR 70.000 - 100.000; Jornada completa

Descripción de la vacante

TikTok is seeking a results-driven partnerships professional to grow electronics marketplace sellers and brands by guiding them through store setup, performance optimization, and campaign execution. You will develop merchant relationships, negotiate deals, and identify new collaboration opportunities, while tracking metrics to improve conversion and customer experience on the platform.

The role emphasizes data-driven decisions, stakeholder management, and the ability to thrive in a fast-changing

Formación

• Bachelor’s degree or above.
• 3+ years of relevant experience in e-commerce, account management, or business development.
• Strong interpersonal, stakeholder management, and negotiation skills.
• Detail-oriented, data-sensitive, and equipped with strong logical thinking and problem-solving abilities.
• Proficient in Microsoft Excel and or data analysis tools.

Responsabilidades

• Identify, acquire, and incubate high-potential brands, principals, and key merchants that drive significant GMV contribution.
• Develop and maintain strong merchant relationships, and lead commercial negotiations to secure competitive deals aligned with campaigns, seasonal opportunities, and business priorities.
• Proactively identify new collaboration opportunities that support merchants’ short-term growth and long-term strategic development, and formulate Joint Business Plans (JBPs) accordingly.
• Monitor and improve merchants’ operational and service performance, including cancellation and return rates, shipping lead time, and other key indicators, to enhance conversion, customer experience, and overall satisfaction.
• Manage merchant growth at scale by leveraging standardized incubation frameworks, account management programs, and operational tools.

Conocimientos

Interpersonal skills

Negotiation skills

Logical thinking & problem solving

Data analysis

Educación

Bachelor’s degree or above

Herramientas

Microsoft Excel

Data analysis tools

Descripción del empleo

TikTok is seeking a results-driven partnerships professional to grow electronics marketplace sellers and brands by guiding them through store setup, performance optimization, and campaign execution. You will develop merchant relationships, negotiate deals, and identify new collaboration opportunities, while tracking metrics to improve conversion and customer experience on the platform.

The role emphasizes data-driven decisions, stakeholder management, and the ability to thrive in a fast-changing