24/7 Data Center Site Lead — AI/HPC Ops & Team

Bitdeer (NASDAQ: BTDR); Penang; On-site; MYR 180,000 - 240,000; Full time

Job summary

Bitdeer is seeking an experienced Data Center Operations Manager to lead day-to-day site operations in Penang, Malaysia. You will manage a team of six shift engineers, ensure 24x7 coverage, coordinate incident response, and drive improvements across infrastructure including NVIDIA GPU clusters and InfiniBand networking.

You will develop SOPs/EOPs, monitor KPIs, and collaborate with engineering/vendor teams on deployments while maintaining safety and security standards.

Qualifications

• Bachelor's degree in CS/CE/EE or related field.
• Minimum 5 years of Data Center/IT infrastructure or HPC/AI infra management experience.
• Minimum 2 years in team leadership or people management.
• Experience managing 24x7 shift operations in mission-critical environments preferred.
• Experience with large-scale AI or HPC clusters is highly desirable.
• Strong knowledge of DC operations and infrastructure management including GPU clusters, storage, networking, and monitoring.

Responsibilities

• Lead daily operations of the Data Center site ensuring availability, reliability, and operational excellence.
• Supervise a team of six shift Operations Engineers; plan manpower, scheduling, and development.
• Ensure 24x7 coverage and adequate staffing for business and customer needs.
• Act as escalation point for incidents and coordinate cross-functional resolution.
• Oversee AI/HPC infrastructure including NVidia GPU clusters, storage, and networking hardware.
• Develop and maintain SOPs, EOPs, and preventive maintenance programs.
• Monitor site health and KPIs; manage hardware installation, rack/stack, and lifecycle management.
• Ensure compliance with safety, security, and company policies; coordinate with engineering/vendor teams.
• Participate in on-call rotations and provide hands-on support when needed.
• Drive culture of operational excellence, ownership, and continuous improvement.

Skills

Data Center Ops

Team Leadership

Linux Admin

SLA & Incident Mgmt

Networking

SOP Development

Education

Bachelor's degree in CS/CE/EE

Tools

NVIDIA GPU Clusters

InfiniBand

Network Monitoring Tools

Job description

Bitdeer is seeking an experienced Data Center Operations Manager to lead day-to-day site operations in Penang, Malaysia. You will manage a team of six shift engineers, ensure 24x7 coverage, coordinate incident response, and drive improvements across infrastructure including NVIDIA GPU clusters and InfiniBand networking.

You will develop SOPs/EOPs, monitor KPIs, and collaborate with engineering/vendor teams on deployments while maintaining safety and security standards.