2026 Summer Intern (Penang) IT

Zebra Technologies Corporation; George Town; Hybrid; MYR 17,000 - 28,000; Part time

Benefits offered by this job

Hybrid work

Flexible hours

Summer Flex Fridays

Focus Fridays

Well-being day

Job summary

Zebra Technologies Corporation in Penang invites an intern to join its Strategy & Optimization office. You will work with Continuous Service Improvement managers to enhance service delivery, analyze processes, and support strategic decisions using AI and automation.

This role offers hands-on data science experience, exposure to Power BI, Python scripting, ITIL concepts, and a hybrid work model with flexible hours designed for students pursuing IT, CS, AI, data analytics or business analytics

Qualifications

• Currently pursuing a degree in Information Technology, Computer Science, Artificial Intelligence, Data Science, Business Analytics, or a related field.
• A strong interest in process improvement, technology, and business strategy.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong verbal and written communication skills.
• Familiarity with productivity tools (e.g., Microsoft Office Suite).
• A proactive and curious mindset with the ability to learn quickly.
• Experience with scripting languages (e.g., Python) or automation platforms.
• Familiarity with data analysis and visualization tools like Power BI.
• Basic understanding of IT Service Management (ITSM) concepts or the ITIL framework.

Responsibilities

• Assist the CSI Managers with the Continuous Improvement & Governance program by helping to track projects and prepare for review meetings.
• Transform raw data into insights by analyzing processes to uncover areas for improvement and drive greater efficiency.
• Contribute to the Strategy Assessment Framework by collecting and organizing data to support strategic decisions.
• Support the team by creating and updating essential documentation for all key processes and workflows.

Skills

Information Technology

Computer Science

Artificial Intelligence

Data Science

Business Analytics

Process improvement

Business strategy

Analytical skills

Problem solving

Attention to detail

Communication skills

MS Office

Python

Automation

Power BI

ITSM/ITIL

Education

Pursuing IT/CS/AI/Data Science/Business Analytics degree

Tools

Microsoft Office Suite

Power BI

Python

Job description

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

We are seeking a motivated and innovative Intern to join our Strategy & Optimization office. In this role, you will work closely with our Continuous Service Improvement (CSI) Managers to enhance service delivery across the organization. This is a unique opportunity to gain hands-on experience in process improvement, data analysis, and strategy. You will play a key role in supporting the team by leveraging cutting-edge AI tools and automation to simplify workflows and drive efficiency. Identify, evaluate and implement AI and automation tools to reduce manual effort and streamline team operations.

• Assist the CSI Managers with the Continuous Improvement & Governance program by helping to track projects and prepare for review meetings.


• Transform raw data into insights by analyzing processes to uncover areas for improvement and drive greater efficiency.


• Contribute to the Strategy Assessment Framework by collecting and organizing data to support strategic decisions.


• Support the team by creating and updating essential documentation for all key processes and workflows.

Skills and Qualifications:

Currently pursuing a degree in Information Technology, Computer Science, Artificial Intelligence, Data Science, Business Analytics, or a related f ield.

• A strong interest in process improvement, technology, and business strategy.


• Excellent analytical and problem-solving skills with a keen eye for detail.


• Strong verbal and written communication skills.


• Familiarity with productivity tools (e.g., Microsoft Office Suite).


• A proactive and curious mindset with the ability to learn quickly.

Added Advantages:

• Experience with scripting languages (e.g., Python) or automation platforms.


• Familiarity with data analysis and visualization tools like Power BI.


• Basic understanding of IT Service Management (ITSM) concepts or the ITIL framework.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .