WFS Business Specialist , Workforce Staffing

WFS Business Specialist, Workforce Staffing

Pay Competitive

Employment type: Full-Time

Job Description

Req#: 2949604 At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders. If you would like to help us build the place to find and buy anything online, this is your chance to make history.

Amazon’s Workforce Staffing (WFS) team is looking for a Business Management Specialist to join the WFS team to support Latin America. In this multi-purpose role, the ideal candidate will possess both an optimization background that enables them to manage quantitative planning and a demonstrated ability to think broadly and strategically about customer service initiatives and risk mitigation. They will experience a wide range of problem-solving situations, strategic to real-time, requiring extensive use of data collection and analysis to make recommendations and decisions in support of Amazon operation's high volume hiring.

A successful candidate will have good project management skills with the ability to conduct in-depth analyses, think big and identify game-changing opportunities. In addition, you will be expected to deliver solutions and programs that are technology-based, highly scalable, secure, and flexible - all while maintaining customer and business partner focus. You will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers’ needs. The individual will have targets on process standardization, automation, and business metrics. Will engage with multiple teams and build customer confidence through quality delivery, robust processes, and sound reporting metrics.

Minimum Requirements

• Bachelor's degree, or 4+ years of Amazon (blue badge/FTE) experience
• Experience in Excel (macros, index, conditional list, arrays, pivots, lookups)
• 3+ years of program or project management experience
• 3+ years of working cross-functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• 3+ years of driving end-to-end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About the Company

Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as 'one of the most influential economic and cultural forces in the world', as well as the world's most valuable brand.