WFA- Managed Services Consulting Role- Senior -EY- GDS

Ernst & Young Advisory Services Sdn Bhd; Ciudad de México; Presencial; MXN 1,121,000 - 1,496,000; Jornada completa

Descripción de la vacante

A leading global professional services firm is seeking a Senior Consultant to join the People Consulting team. This role involves supporting clients with data analytics, managing technical queries, and developing dashboards using Power BI. Candidates should possess a Bachelor's in Computer Science or a related field, alongside experience in Agile environments and tools like Python and ETL processes. The position is located in Mexico City and offers opportunities for career growth in a dynamic work environment.

Servicios

Support, coaching, and feedback from colleagues

Opportunities to develop new skills

Flexibility in handling roles

Formación

• 4–7 years of experience in data analytics, BI, or ETL development.
• Experienced in Power BI (DAX, Power Query).
• Hands-on experience with Python for data processing.

Responsabilidades

• Manage and support technical queries from end-users.
• Design & develop interactive dashboards and reports using Power BI.
• Build and maintain ETL pipelines using Python.

Conocimientos

Data analysis

Problem-solving

Communication

Agility

Cross-cultural awareness

Educación

Bachelor’s degree in Computer Science, Information Systems, or related field

Certifications in Power BI, Python, or ETL tools

Herramientas

Power BI

Python

ETL tools

Descripción del empleo

Overview

EY- Global Delivery Services (GDS) – Consulting – People Consulting (PC), Asset Services (TSS) – Senior (EYWP)

Managing the global workforce in today’s fast pace and highly disrupted environment is becoming increasingly complex. As a member of our PC practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi industry and a truly global work experience to take your career in the right direction.

The opportunity

We are looking for Senior Consultant with expertise in providing production management support to customers and engagement teams to join the PC team.

This is a fantastic opportunity to be a part of a leading global professional services firm whilst being instrumental in the growth of the People Consulting team.

Your key responsibilities

• Manage and support technical queries from end-users based on the support model
• Resolve product/service problems by answering client queries, determining the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution
• Design & develop interactive dashboards and reports using Power BI
• Customize visuals and implement DAX measures to meet client-specific KPIs.
• Build and maintain ETL pipelines using Python.
• Perform data ingestion, transformation, and validation for structured and semi-structured data.
• Automate pre-ETL and post-ETL processes to improve data flow efficiency.
• Support OCN setup, including hierarchy mapping and data integration.
• Troubleshoot OCN-related issues and collaborate with stakeholders for enhancements.
• Maintain and enhance existing dashboards based on evolving business needs.
• Execute work associated with the implementation of EY tools, environment set-up for new clients, aligned with the project.
• Assist coordination of project activities between clients, project teams and directly with the external client
• Create knowledge base materials dedicated towards operational efficiency

Skills and attributes for success

• High integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and be proactive
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility and adaptability
• Ability to effectively prioritize and escalate customer issues
• Ability to multitask and comfortable working in a large organization across multiple teams
• Ability to adapt quickly in using and supporting various technologies

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Certifications in Power BI, Python, or ETL tools.
• Experience working in Agile environments.

To qualify for the role, you must have:

• 4–7 years of experience in data analytics, BI, or ETL development.
• Experienced in Power BI (DAX, Power Query).
• Hands-on experience with Python for data processing.
• Develop, design and architecture experience with ETL tools.
• Experience with vendor to enable vendor platforms like OrgChart Now
• Strong conceptual and analytical skills: Problem Solving, Performance tuning, Azure DevOps, ServiceNow
• Experience analyzing, tracking and testing web applications that use MongoDB, Neo4j and/or NoSQL, ADLS
• Strong analytical, problem-solving skills, Upskilling and leading teams to learn new concepts
• Experienced in UAT, End to end testing
• Strong communication skills to manage requirement gathering and setting up expectations with stakeholders
• Deep hands-on knowledge of data integration methodologies, API platforms and reporting
• Willingness to work in shifts, or extended hours, depending on the geography of the project

Ideally, you’ll also have

• More than 2 plus years of experience of writing and debugging SQL
• Experience in supporting web applications that use MongoDB, Neo4j and/or NoSQL environments a plus

What we look for

• Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
• Knowledge and experience of working in a cross-cultural setup

What working at EY offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.