Warehouse Operations Lead — Team Coach & Process Builder

Wesco; Santiago de Querétaro; Presencial; MXN 250.000 - 420.000; Jornada completa

Descripción de la vacante

Wesco is seeking a Supervisor - Operations to oversee multiple warehouse departments including receiving, picking, packing and shipping. You will train and coach associates, manage performance, and ensure safety and accuracy in daily activities.

You will lead process improvements, maintain records, and ensure adherence to procedures. This role requires strong communication and the ability to work in a fast-paced team environment.

Formación

• High School Degree or Equivalent required.
• Fork Lift Certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Strong knowledge of inventory control processes.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Ability to learn and use business planning systems.

Responsabilidades

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and take corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Conocimientos

Communication

Team leadership

Time management

Attention to detail

Problem solving

Training/coaching

Educación

High School Diploma or Equivalent

Herramientas

Forklift operation

Inventory control systems

Basic computer skills

Descripción del empleo

Wesco is seeking a Supervisor - Operations to oversee multiple warehouse departments including receiving, picking, packing and shipping. You will train and coach associates, manage performance, and ensure safety and accuracy in daily activities.

You will lead process improvements, maintain records, and ensure adherence to procedures. This role requires strong communication and the ability to work in a fast-paced team environment.