Vendor Specialist, Tcee

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Xico; On-site; MXN 350,000 - 520,000; Full time

Job summary

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.

is seeking a data-driven, customer-obsessed Vendor Specialist to join the Mexico Retail team. You will manage a brand’s product portfolio, drive growth, and deliver best-in-class customer experiences on amazon.com.mx while building strong vendor relationships. You will prepare monthly performance reports, lead vendor presentations, analyze data to identify inefficiencies, and propose operations improvements to boost category growth and

Qualifications

• 1+ years of account management, project or program management or buying experience.
• Experience in a cross-functional or client-facing environment.
• Fluent in English (speaking, writing, reading) and able to take direction in English.
• Strong data analysis and reporting skills are a plus.

Responsibilities

• Manage a brand’s product portfolio and contribute to user experience improvements; create monthly performance reports and lead vendor presentations as the main point of contact.
• Drive category growth through analysis of inefficiencies, propose operational improvements, ensure high-quality product detail pages, and support marketing campaigns.

Skills

Account management

Cross-functional collaboration

English fluency

Education

Bachelor's degree or equivalent

Job description

Amazon Mexico Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As Vendor Specialist, you'll work with different vendors to help drive growth and help deliver a best-in-class customer experience on amazon.com.mx, while facilitating great business relationships with some of Amazon's highest visibility brands.

Key job responsibilities

• You’ll be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them.
• You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

About the team

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

BASIC QUALIFICATIONS

• - 1+ years of account management, project or program management or buying experience
• - Experience working in a cross-functional or client-facing environment
• - Bachelor's degree or equivalent
• - Speak, write, and read fluently in English, and have the ability to take direction in English

PREFERRED QUALIFICATIONS

• - Experience in process improvement
• - Experience managing large amounts of data

Our inclusive culture empowers Amazonians to deliver the best results for our customers.