Travel Operations & Client Services Coordinator — Remote

Travelingwithmariah; Xico; Remote; MXN 180,000 - 260,000; Full time

Benefits offered by this job

Remote work environment

Training on travel systems

Ongoing mentorship

Access to travel platforms

Job summary

Travelingwithmariah is seeking a Travel Operations & Client Services Coordinator to support clients with travel planning and reservation coordination in a remote environment. The role focuses on researching options, organizing itineraries, coordinating reservations, and delivering professional client support throughout the planning process.

Ideal candidates enjoy travel, organization, and customer service, with a willingness to learn travel systems and procedures.

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Strong attention to detail.
• Comfortable using computers, email, internet-based platforms, and online systems.
• Ability to manage multiple tasks and deadlines.
• Ability to work independently while maintaining professional communication.
• Willingness to learn travel-related software, systems, and procedures.
• Customer-service-oriented mindset.

Responsibilities

• Research travel options based on client preferences, trip requirements, and budget.
• Assist with coordinating hotels, cruises, vacation packages, transportation, tours, and activities.
• Prepare and organize client travel itineraries and reservation information.
• Review booking details for accuracy and completeness.
• Communicate professionally with clients through email, phone, and online platforms.
• Assist with reservation modifications, cancellations, and other client requests.
• Research destinations, travel products, and supplier offerings.
• Stay current on relevant travel information, policies, and available services.
• Provide timely and professional client support throughout the planning process.

Skills

Organization

Communication

Attention to detail

Computer literacy

Multitasking

Independent work

Willingness to learn

Customer service mindset

Travel industry familiarity

Job description

Travel Operations & Client Services Coordinator — Remote

We are seeking an organized and detail-oriented individual to support clients with travel planning and reservation coordination in a remote environment.

The Travel Operations & Client Services Coordinator will assist with researching travel options, organizing trip details, coordinating reservations, and providing professional client support throughout the planning process. This role is ideal for someone who enjoys travel, organization, customer service, and working with detailed information.

Travel industry experience is helpful but not required. Training and ongoing support are provided to help you become familiar with travel systems, suppliers, booking procedures, and client service standards.

Responsibilities

• Research travel options based on client preferences, trip requirements, and budget


• Assist with coordinating hotels, cruises, vacation packages, transportation, tours, and activities


• Prepare and organize client travel itineraries and reservation information


• Review booking details for accuracy and completeness


• Communicate professionally with clients through email, phone, and online platforms


• Assist with reservation modifications, cancellations, and other client requests


• Maintain accurate and organized client and reservation recordsResearch destinations, travel products, and supplier offerings


• Stay current on relevant travel information, policies, and available services


• Provide timely and professional client support throughout the planning process

Qualifications

• Strong organizational and time-management skills


• Excellent written and verbal communication


• Strong attention to detail


• Comfortable using computers, email, internet-based platforms, and online systems


• Ability to manage multiple tasks and deadlines


• Ability to work independently while maintaining professional communication


• Willingness to learn travel-related software, systems, and procedures


• Customer-service-oriented mindset


• Previous travel, hospitality, administrative, or customer service experience is a plus but not required

What We Provide

• Remote work environment


• Training on travel systems and procedures


• Ongoing professional support and mentorship


• Access to travel industry resources and booking platforms


• Opportunities to develop skills in travel planning and client services


• Continued learning and professional development