TRANSCON Customer Experience Specialist

Expeditors; Región Centro; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Expeditors is a Fortune 500 company with a global network delivering customized logistics solutions. This role supports the TRANSCON department, ensuring timely freight movement and accurate data entry, while upholding customer service standards.

You will interact with clients and vendors, track shipments, support billing, and strive for regulatory compliance. Fluency in English and strong organizational skills are essential for success in this position.

Formación

• Six months to one year of related experience.
• Fluent in English.
• Knowledge of global logistics operations and compliance.
• Hazardous materials certification (preferred).

Responsabilidades

• Ensure smooth and timely freight flow and data entry into the system.
• Track and Trace TRANSCON files and provide reporting.
• Use export TRANSCON Workflow daily to support shipments.
• Coordinate with clients and vendors for billing and delivery.
• Maintain compliance with internal and external regulations.

Conocimientos

Pro-active

Organizational skills

Fluent in English

Interpersonal skills

Communication skills

Educación

6 months to 1 year related experience

Herramientas

Excel

Word

Descripción del empleo

Expeditors is a Fortune 500 company with a global network delivering customized logistics solutions. This role supports the TRANSCON department, ensuring timely freight movement and accurate data entry, while upholding customer service standards.

You will interact with clients and vendors, track shipments, support billing, and strive for regulatory compliance. Fluency in English and strong organizational skills are essential for success in this position.