Training Supervisor

Vertiv Co; Mexicali; Presencial; USD 50,000 - 70,000; Jornada completa

Descripción de la vacante

A global technology firm in Mexicali seeks a Training Manager to lead technical training and development programs. Responsibilities include creating training materials, evaluating training needs, and managing a team of instructors. The ideal candidate has experience in training management and excellent communication skills. This role is essential in improving employee performance and aligns with the company's strategic priorities.

Servicios

Professional development opportunities

Health benefits

Employee wellness programs

Formación

• 2+ years of experience managing people.
• Experience in public speaking, oral presentations, and delivering technical content.
• Ability to motivate and coach individuals.

Responsabilidades

• Lead a team of instructors to design and deliver training programs.
• Gather and evaluate information for training needs.
• Assist in developing training strategies.

Conocimientos

Good time management skills

Public speaking skills

Problem-solving skills

Verbal and written communication skills

Leadership skills

Interpersonal skills

Attention to detail

Educación

Relevant management experience

Herramientas

Learning Management Systems

MS Office Suite

Descripción del empleo

POSITION SUMMARY

Lead a team of instructors to design, develop and deliver technical training and development programs for Vertiv Personal. Help create, plan, and provide training for the new product programs. They help design and develop training materials, such as lessons, assessments, and visual aids, to help associates learn and understand the material. Continually improve the knowledge, skills, and abilities of associates. Training programs may be conducted in a classroom, in a laboratory, in the production floor, or online. They also facilitate classroom discussions, run lab work, troubleshoot technical issues, and provide feedback to associates. They collaborate with stakeholders, and subject matter experts, maintaining up-to-date course content and track associate progress.

RESPONSIBILITIES

• Always work with Safety, Quality and Respect in Mind. Demonstrates the VALUE in Training.
• Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the company.
• Train new hires on company policies and procedures and use the best training methods for a specific purpose or audience.
• Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
• Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.
• Recruit and train new Trainers, delegate training tasks to the new Trainers and evaluate performance.
• Market company training opportunities to employees and provide information on benefits to encourage participation.
• Inform employees on scheduled training and track their progress.
• Recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.
• Lead a team of instructors to design, develop and deliver technical training and development programs for Vertiv Personal.
• Develop effective working relationships with and consult with key stakeholders to support the continual gathering of information, feedback, and input from them in order drive curriculum development/evolution.
• Design training programs to ensure training transfer on the job. This includes course pre-work, instructor lecture, hands-on lab exercises, post-work, exams, and on-the-job training plans.
• Assist in designing and developing training strategies for the organization including technical and non-technical, onboarding, refresh training, training for new products and enhancement for existing products, etc.
• Assist trainers in developing a quarterly and annual technical training calendar.
• Implement a Train-The-Trainer certification program.
• Establish technical skill assessment tools to build customized learning programs and curriculums to improve team performance and customer experience.
• Develop standard work for team learning and development journey.
• Manage technical learning centers.
• Apply Adult Learning Theory, eLearning, blended learning methods to improve training effectiveness and students’ learning experience.
• Develop eLearning strategy for technical training delivery and build up eLearning capability of the team, e.g., webinars, video, self-paced or on-demand learning methods.
• Leverage Learning Management System (LMS) to house, deploy and track global training initiatives to include certification programs.
• Drive continuous improvement projects to improve training quality and effectiveness.
• Develop and maintain a process to keep track of training records and ensure compliance with internal and external audits.
• Improve training compliance with all safety, quality, and regulatory requirements.
• Other duties and responsibilities as assigned.
• Can explain and demonstrate in a clear understanding manner the operation / show the procedures to the operator.

QUALIFICATIONS

• 2+ years of experience managing people.
• Good time management skills, public speaking skills, problem-solving skills and both verbal and written communication skills
• Proficiency in wordprocessing and presentation software
• Ability to operate media equipment such as projectors and personal computers
• Knowledge about traditional and modern training methods and techniques
• Exceptional organization skills, leadership, and interpersonal skills
• Ability to work with a team and have attention to detail
• Knowledgeable about learning management systems, instructional design and e-learning platforms
• Ability to handle multiple assignments and assess and analyze data
• Ability to evaluate needs and present effective learning and performance solutions.
• Level of communication skills (both oral and written) and interpersonal skills to effectively interact with all levels of associates on various subject matters and to convey knowledge and ideas in a logical, interesting, and engaging manner to others.
• Level of analytical ability is required to find solutions to difficult human, technical and administrative problems.
• Ability to motivate, influence and coach individuals who do not have a direct reporting relationship to you.
• Experience in public speaking, oral presentations, and delivering technical content in an engaging manner.
• Learning Management System experience, survey software, MS suite (PPT, Project, Word, Excel)
• Knowledge of proven training approaches, as well as the technology to support training.
• Experience designing technical lab environments to support the delivery of Power, Thermal and data center technology topics.
• Experience partnering with senior leadership to build and drive compelling strategies, be it Training or operational, to align with business objectives, and growth needs
• Experience in the engagement and management of Subject Matter Experts to support an effective training delivery model
• Experience with Learning & Development, specifically learning architecture and systems, learner development frameworks, instructional and learning methodologies
• Familiarity with learning tools that enhance blended learning experiences
• Experience with IT best practice frameworks (ITIL, LEAN, Oracle) and Operational Excellence concepts or methodologies.

PHYSICAL & ENVIRONMENTAL DEMANDS

• Please list all physical and environmental demands that may performed on a regular basis.

TIME TRAVEL REQUIRED

• 10% or If Required

#LI-JC3

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity.Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry andthe opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email [e-mail]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.