Trainee FCSD

Ford Motor Company; Naucalpan de Juárez; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

Une entreprise automobile renommée recherche un étudiant pour le poste de Ford Custom Garage Champ. Le candidat sera impliqué dans les services de personnalisation de véhicules, en coordonnant les demandes de clients et concessionnaires tout en soutenant les équipes de vente. Ce rôle offre une opportunité d'appliquer des compétences analytiques dans un environnement dynamique au sein de l'industrie automobile.

Formación

• Étudiant(e) en ingeniérie avec au moins 2 semestres complétés.
• Compétences en anglais (oral, lecture, écriture, écoute) souhaitées.
• Compétences analytiques et en Excel requises.

Responsabilidades

• Recevoir et analyser les demandes des nouveaux clients et concessionnaires.
• Soutenir le responsable Marketing & Ventes aux points de contact avec les clients.
• Mettre à jour les informations sur les portails des concessionnaires.

Conocimientos

Microsoft Excel

Analyse

Anglais

Educación

Étudiant actif en ingénierie

Descripción del empleo

Job Title: Ford Custom Garage Champ

As a Ford Custom Garage Champ, you will be responsible for:

• Coordinating activities and processes related to the Ford Custom Garage in the Vehicle Personalization area, focusing on fleet care services in two main programs:

• Dealer Channel: Marketing & Sales of accessories for customers through the dealer network.

• Receiving and analyzing requests from new customers & dealers interested in our services.

• Supporting the Marketing & Sales Manager at customer contact points with inquiries, complaints, or other needs related to this program.

• Production Program: Managing program databases, including registration and deregistration of accessories on vehicles.

• Maintaining information on the portal for dealers regarding programs, images, and documentation.

• Assisting field engineers in Hermosillo & CSAP plant with maintenance of accessories programs that require After-Sales attention.

• Supporting the update of documentation on customer and distributor portals, including business processes, manuals, and policies.

Qualifications

What you'll need:

• Active student in any engineering program, with at least 2 semesters completed.
• Proficiency in English (oral, reading, writing, listening).
• Strong Microsoft Excel skills and analytical abilities.

Responsibilities

• Receiving and analyzing requests from new customers & dealers.
• Supporting the Marketing & Sales Manager at customer contact points.
• Maintaining dealer portal information regarding programs, images, and documentation.
• Assisting field engineers with accessories program issues needing After-Sales attention.
• Updating documentation on customer and distributor portals, including processes, manuals, and policies.