THV Field Clinical Specialist (Based in Ciudad de Mexico)

Edwards Lifesciences Gruppe; Ciudad de México; Sur place; MXN 600 000 - 800 000; Plein temps

Résumé du poste

Edwards Lifesciences seeks a Field Clinical Specialist to support post-commercial education and training across a focused product portfolio. You will certify centers and physicians, interact with KOLs and proctors, and continuously develop training curricula in line with EW SOPs.

You will educate clinicians and hospital staff on device handling, implantation and troubleshooting, while collaborating with sales to drive account growth and upsell in strategic accounts.

Qualifications

• 3+ years of previous medical device and/or clinical experience required
• Bachelor's Degree in related field; training experience in clinical/technical environment preferred

Responsabilités

• Provide post-commercial education and training support within a specific modality or product portfolio to clinical end-users
• Certify centers, physicians and staff as outlined in EW SOPs; interact with KOLs and proctors
• Develop and improve training curriculum, materials and tools based on clinical trial experience and EW guidelines
• Educate physicians, hospital personnel and staff on device handling, implantation and troubleshooting techniques
• Plan and implement growth strategies within focused accounts in partnership with Sales Management and upsell in key accounts

Connaissances

Communication skills

Presentation skills

Interpersonal skills

Negotiation

Relationship management

Formation

Bachelor's Degree in related field

Outils

MS Office

Description du poste

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

How you´ll make an impact Applies professional expertise and judgment to support field clinical specialist activities and business outcomes. Delivers clinical education and operational expertise by providing post-commercial education and training support within a specific modality or product portfolio to clinical end-users. Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs Interact with KOL and proctors Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants. Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP. Business Intelligence Educate and train physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs. Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome. Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management Responsible for upselling in key strategic accounts working in conjunction with Business Managers Validate software and hardware updates in the field as applicable Learns the product(s), physiology, anatomy, applications of the market and Edwards Lifesciences Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist. Other incidental duties

What you will need

• 3+ years of previous related medical device and/or clinical experience required


• Bachelor's Degree in related field and Training experience in clinical / technical environment preferred

What else will help you

• Proven expertise in MS Office Suite and ability to operate general office machinery


• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills


• Good problem-solving and critical thinking skills


• Moderate knowledge and understanding of cardiovascular science


• Moderate understanding of cardiovascular anatomy, pathology and physiology


• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting


• Ability to manage confidential information with discretion


• Strict attention to detail


• Ability to interact professionally with all organizational levels


• Ability to manage competing priorities in a fast paced environment


• Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects


• Ability to build productive internal/external working relationships

Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world-class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient-focused culture to deliver life-changing innovations to those who need them most.