Técnico de Procesos

Ball Corporation; San Luis Potosí; On-site; MXN 300,000 - 540,000; Full time

Job summary

Ball Corporation in Mexico seeks a skilled onboarding and training specialist to support production shifts. You will collaborate with operators and supervisors to ensure effective onboarding, training, and ongoing development for new hires.

The role emphasizes maintaining compliance with SOPs, 5S activities, and quality checks while documenting progress and ensuring resources are available on site.

Qualifications

• Minimum 4+ years related experience.
• Excellent written and verbal communication.
• Demonstrates integrity and ethics in all actions.
• Customer-focused with the ability to build trust and relationships.

Responsibilities

• Follows up and trains new hires.
• Validates and diffuses on work instructions, SOPs, OPLs, procedures for new hires.
• Regularly monitors Operators Skills Matrix and updates as needed.
• Maintains attendance records for training and activities.
• Creates user accounts for new hires.
• Supports 5S activities, audits, and QC records.
• Provides technical support and ensures right resources are on site.
• Audits on quality checks.

Skills

Onboarding

Training

Communication

Integrity

Customer focus

Action oriented

Leadership

Education

High School/Technical Degree

Job description

Primary Purpose of Position:

This role is responsible of supporting and assuring effective execution during the production shift working closely with both operators and supervisor
Responsible to follow and accomplish specific KPIs of the areas of responsibility
This position also creates an onboarding environment to new hires, bringing support on all the specific needs a new employee on production floor may need, such as training, follow up of the progress and development

Responsibilities:

• Follows up and trainer of new hires


• Validates and secure difusion on work instructions, SOPs, OPLs, procedures, etc through new people


• Regularly follows up on the Operators Skills Matrix and updates when required


• Keep a strict record on attendance to training and other specific activities


• Creates user accounts for new hires


• Follows up on 5S activities, such as audits and records, QC activities, Infinity records, etc


• Provides technical support and/or makes sure the righ resources are on site


• Audits on quality checks

Position Requirements:

Knowledge/Skills/Abilities :

• High School or Technical Degree


• Job related experience 4+ years.


• Communication. Ability to communicate effectively, write effectively, read, comprehend and follow complicated verbal and written instructions.


• Integrity and trust (ethics and values). Is widely trusted ; is seen as a direct, truthful individual; can present the unvarnished truth in a appropriate and helpful manner; keeps confidences; admits mistakes; doesn´t misrepresent him/herself for person gain.


• Costumer focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first- hand customer information and uses it for improvements in products and services; acts with customers in mind ; establishes and maintains effective relationships with customers and gains their trust and respect.


• Action Oriented (Drive for results). Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenge; not fearful of acting with a minimum of planning; seizes more opportunities than others; pushes self and others for results.


• Directing Others. Is good at established clear directions; sets stretching objectives; distributes the workload appropriately ; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is clear communicator.