Técnico(a) de Soporte Sr. (AOI / Xray)

Jabil Inc.; Región Centro; On-site; MXN 180,000 - 240,000; Full time

Job summary

Jabil in Mexico is seeking a skilled technician to support test equipment across the assembly line. You will assist Test Engineers in commissioning new devices, provide line support for all test processes, and ensure timely machine down responses.

The role requires strong PC skills, the ability to read specifications in English, and experience with Vitrox equipment. You will help maintain spares, perform preventative maintenance, and collaborate with manufacturing to keep production on schedule.

Qualifications

• Ability to effectively present information and respond to questions from managers, clients, and the public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Advanced PC skills and familiarity with Windows-based software.

Responsibilities

• Provides input for colleague’s performance appraisals.
• Assists Test Engineers when commissioning new test equipment.
• Provides technical assistance to other technicians on the same shift.
• Provides line support to manufacturing for all test processes.
• Ensures “machine down” calls are responded to in a timely manner.
• Manages spare parts and coordinates with suppliers for cost-effective sourcing.
• Implements preventative maintenance on allocated equipment at scheduled intervals.

Skills

Test equipment support

Preventative maintenance

Line support

Electrical/mechanical troubleshooting

English reading

Windows PC skills

Tools

Vitrox V810 / V510

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides input for colleague’s performance appraisals
• Assists Test Engineers when commissioning new test equipment.
• Provides technical assistance to other technicians on the same shift.
• Provides line support to manufacturing for all test processes.
• Ensures “machine down” calls are responded to in a timely manner.
• Liaises with manufacturing to determine repair priorities.
• Ensures adequate spares are available for all allocated equipment.
• Ensures Preventative Maintenance is carried out at specified intervals on all allocated equipment.
• Liaises with manufacturing to ensure Preventative Maintenance does not impact production schedule.
• Escalates to Test Engineers any unresolved/ongoing issues.
• Instructs operators on safe/effective use of test equipment.
• Provides daily report of all line issues.
• Provides weekly/quarterly downtime reports for allocated equipment.
• Sources spares from the most cost effective supplier.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to operate a personal computer including using a Windows based operating system and related software.
• Advanced PC skills, including training and knowledge of Jabil’s software packages.
• Ability to write simple correspondence. Read and understand visual aid.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Additional Qualifications (Spanish)

• Actitud de servicio
• Gusto por el trabajo
• Ganas de crecer y desarrollarse
• Facilidad para trabajar en equipos disciplinarios
• Disponibilidad de realizar tiempo extra
• Disponibilidad de turno
• Carrera en Electrónica/Mecatrónica/Desarrollo de SW o afín
• Experiencia en manejo, soporte y mantenimiento a equipos Vitrox V810 / V510
• Conocimiento de procesos de SMT
• Lectura y comprensión de inglés para interpretación de especificaciones
• Conocimiento de defectos y criterios de IPC

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation: If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

#whereyoubelong