Technical Writer

Corporativo Lumston; Guadalajara; A distancia; MXN 300,000 - 600,000; Jornada completa

Descripción de la vacante

An innovative firm is seeking a skilled Technical Writer to enhance its documentation for Azure and AWS cloud solutions. In this role, you will collaborate with engineers and product managers to create clear and accessible content that supports both technical and non-technical users. Your expertise will help document cloud architecture, deployment processes, and best practices, ensuring that internal teams and clients can maximize the value of the company's offerings. This position offers a dynamic work environment where your contributions will have a significant impact on the company's success and client satisfaction.

Servicios

Welcome Kit

Home Office

Flexible Schedule

Birthday off

Vacations from day one

Life insurance

50% coverage for Major Medical Expenses

Saving fund match

Support for remote work

Free courses or trainings

Formación

• 4+ years of experience in technical writing for cloud or software-focused organizations.
• Advanced English proficiency and strong understanding of Azure and AWS platforms.

Responsabilidades

• Create and maintain documentation for cloud solutions including guides and API references.
• Collaborate with teams to ensure content accuracy and relevance.

Conocimientos

Technical Writing

Cloud Documentation

API Documentation

Azure

AWS

Markdown

Confluence

Microsoft Office

Adobe FrameMaker

CI/CD Pipelines

Infrastructure-as-Code

Basic Coding Skills

DevOps Principles

Educación

Bachelor's Degree in a related field

Herramientas

GitHub

Azure DevOps

Terraform

Jenkins

Docker

Kubernetes

Descripción del empleo

We are looking for an experienced Technical Writer to join our team and help create, maintain, and improve documentation for our Azure and AWS cloud infrastructure. You will collaborate with engineers, product managers, and other stakeholders to produce clear, accurate, and accessible content for both technical and non-technical users. Your work will focus on documenting cloud architecture, deployment processes, APIs, and best practices to support internal teams and clients in maximizing the value of our solutions.

Responsibilities:

• Write and maintain clear documentation, including technical guides, API references, and onboarding materials for cloud solutions (Azure, AWS).
• Collaborate with engineers and product managers to ensure accuracy and relevance of content, reflecting updates and new features.
• Document cloud deployment strategies, security guidelines, and cloud-native tools (e.g., Azure DevOps, AWS CloudFormation, Terraform).
• Organize and update documentation in platforms like Confluence and GitHub to ensure consistency and clarity.
• Create visual aids (diagrams, charts) and assist in developing training materials for both technical and non-technical users.

Minimum Requirements:

• +4 years of experience as a Technical Writer in a cloud or software-focused organization.
• English advanced.
• Strong understanding of Azure and AWS cloud platforms, including core services like EC2, S3, RDS, Azure Functions, and Azure Storage (Certifications is a plus)
• Proficiency in documentation tools such as Markdown, Confluence, Microsoft Office, or Adobe FrameMaker.
• Familiarity with CI/CD pipelines, infrastructure-as-code (IaC) tools, and cloud monitoring solutions.
• Ability to read and understand basic code (e.g., YAML, JSON, Python, or Shell scripting) is a plus.
• Experience writing for security, compliance, or governance in cloud environments.
• Familiarity with DevOps principles and tools like Jenkins, Docker, or Kubernetes.

Benefits:

• Welcome Kit
• Home Office
• Flexible Schedule
• Birthday off
• Vacations from day one
• Life insurance
• Insurance for Major Medical Expenses (50% coverage)
• Saving fund (you save 6% of your monthly salary, and we match that 6% for you)
• Support for remote work (Electricity and Internet)
• AWS Certifications
• Free courses or trainings
• English Classes
• Dining Room (Guadalajara only)
• Sports fields (Guadalajara only)
• Gym (Guadalajara only)