¡Activa las notificaciones laborales por email!
Genera un currículum adaptado en cuestión de minutos
Consigue la entrevista y gana más. Más información
Varicent is seeking a Technical Support Engineer based in Mexico to join their remote team. This role focuses on troubleshooting technical issues within their SaaS solutions, requiring strong problem-solving skills and experience with SQL. Ideal candidates will have at least 2 years in application support and the ability to communicate technical concepts effectively. Join a dynamic and innovative team dedicated to transforming the sales performance management landscape, with opportunities for professional growth and development.
Mexico, Remote
At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the2025 Forrester Wave Report for SPM,2023 Ventana Research Revenue Performance Management (RPM) Value Index,Gartner Peer Insights,2024 Gartner SPM Market Guide, andG2.Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:
The Opportunity
We’re looking for a technically skilled and service-oriented Application Support Analyst to join our Technical Support team in Mérida. This team is the frontline of client success, responsible for resolving product-related issues, ensuring smooth customer experiences, and contributing to the overall improvement of our platform.
If you enjoy problem-solving, excel at technical communication, and want to make an impact in a fast-paced SaaS environment, we want to meet you.
Your Role: What You'll Do
Your Profile: What You Bring
Technical Expertise
Why You’ll Thrive at Varicent
1-3 MONTHS
4-6 MONTHS
7 MONTHS & BEYOND
Note
Want to Learn More About Us? Check out these Resources Below:
Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com
Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to ourJob Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact
Create a Job Alert
Interested in building your career at Varicent ? Get future opportunities sent straight to your email.
*
indicates a required field
First Name *
Last Name *
Preferred First Name
Email *
Phone
Resume/CV
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
LinkedIn Profile
Website
Do you require visa sponsorship to work in Mexico? Select...
What are your annual salary expectations in Mexican pesos?
Are you comfortable working in the EST time zone? Select...
Please rate your English proficiency with speaking, writing, reading, comprehension:
Beginner
Intermediate
Advanced
Fluent/Native
To which location are you applying to? If none apply, please select “Other-Remote” * Select...
We invite you to participate in this survey to help us evaluate the effectiveness of our diversity and inclusion initiatives. Your responses will remain confidential and will be stored separately from your name and application. The information provided will be used solely to assess and improve our diversity and inclusion efforts. If you prefer, you may choose 'I don't wish to answer' for any question.
Which Ethnicity do Identify With? * Select...
What Gender Do You Best Identify With? * Select...
Do you identify as a member of the 2SLGBTQIA+ Community ? * Select...
Do You Identify As Someone With a Disability? * Select...