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A leading client seeks a skilled Technical Support Engineer to join their team in Mexico. The role involves resolving technical issues, assisting with installations, and ensuring product performance for clients across Latin America. Ideal candidates will possess strong technical knowledge and excellent customer service skills, with the ability to work flexibly in a dynamic environment.
Location: Mexico (Remote)
Job Type: Full-Time
Schedule Flexibility: Includes shifts and weekend availability
Our client is a leading provider of real-time retail and supply chain optimization technologies. They partner with top global retailers to improve operational efficiency, responsiveness, and customer satisfaction through innovative software solutions.
As we continue our expansion across Latin America, we are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing global support team.
In this role, you will support our customers by resolving technical issues, assisting with installations, and working closely with internal engineering teams to ensure smooth product performance. The ideal candidate will combine strong technical knowledge with excellent customer service skills and adaptability in a dynamic environment.