Technical Architect

Salesforce; Ciudad de México; Híbrido; MXN 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Salesforce is seeking a Technical Architect to join the Global Delivery Centre (GDC) in Mexico City. The role focuses on designing and leading complex Salesforce solutions across multi-cloud environments, with emphasis on scalable, resilient architectures.

You will drive end-to-end technical delivery, guide integration strategies, and oversee governance and quality through design reviews. Expect 50-75% travel to client sites.

Formación

• Strong CRM experience with Salesforce platform.
• Senior Leadership expertise and ability to lead large teams.
• Expert-level understanding of Salesforce product suite and architecture.
• Experience with high data volumes and scalable, performance-driven design.
• Proficient in API integrations and data exchange between systems.
• Knowledge of platform security: TLS/SSL and secure patterns.
• Familiarity with SAML, SSO, OAuth for authentication.
• Experience with data integration tools and Salesforce integrations with CPQ/marketing/ERP.
• Strong deployment, versioning, and release management practices.
• Active Salesforce certifications or ability to obtain them on hire.

Responsabilidades

• Collaborate with client stakeholders to define requirements, deliverables, and expectations.
• Translate business requirements into well-architected Salesforce solutions.
• Lead technical design sessions and document solutions aligned with client goals; identify gaps.
• Provide oversight and governance of Salesforce projects.
• Follow and define coding standards; lead code reviews to ensure quality.
• Handle technical delivery of custom development, integrations, and data migration.
• Maintain target billable utilization aligned to the role.
• Understand a project deeply and debug complex issues.
• Participate in pre-sales activities such as discovery and POC with prospects.
• Liaise with Salesforce product teams to support client implementations.
• Travel to client sites for projects, estimated 50-75%.

Conocimientos

Salesforce platform expertise

Senior leadership

Architecture design

Large data volume handling

API integration

Security concepts

SSO/SAML/OAuth

Stakeholder management

Educación

Active Salesforce certifications

Herramientas

ETL tools

CPQ integration

Reporting tools

Salesforce APIs

Descripción del empleo

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

SALESFORCE TECHNICAL ARCHITECT

Mexico City | Hybrid

GDC Team

Department Description

Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable for Salesforce Professional Services with focus on performance, productivity & impact.

Overview Of The Role

Salesforce is currently seeking a strong Technical Architects to join our Global Delivery Centre (GDC) team. The TA is responsible for successfully designing and leading the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.

You are both a big picture thinker and an in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the long term and will scale with the customer's growth plans seamlessly. You have validated experience integrating systems via APIs as well as a strong development background.

YOUR IMPACT

• Collaborate with client stakeholders to define requirements, and deliverables, and set and handle expectations.
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
• Provide oversight and governance of Salesforce projects.
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed.
• Handle the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation.
• Maintain a target billable utilization aligned to the role.
• Ability to understand a project and deep dive to debug issues.
• From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects.
• Liaise with Salesforce product teams to support client implementations.
• Travels to client sites for projects, estimated 50-75%

Required Qualifications

• Strong CRM experience with solid background on the Salesforce platform.
• Senior Leadership expertise.
• Expert-level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds.
• Understanding of systems architecture and ability to design scalable performance-driven solutions.
• Understanding of key design patterns and large data volume limitations and best practices.
• Understanding of data sharing and visibility considerations and how these play into platform architecture.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth).
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Experience with platform security capabilities (TLS, SSL).
• Expert-level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable the achievement of the desired business outcomes.
• Strong background in the design/development of large web-based systems, or complete software product lifecycle exposure.
• Active Salesforce certifications or ability to achieve relevant certifications upon hire.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

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